Director of Human Resources and Training

3 weeks ago


Albany, United States St. Catherine's Center for Children Full time
Job DescriptionJob Description

About Our Organization:

St. Catherine’s Center for Children is a leading non-profit organization in New York’s Greater Capital District. Our comprehensive range of human services reach more than 1,000 children, 600 families, and hundreds of adults across Upstate New York each year. Our multi-faceted programs are designed to offer hope, foster growth, and improve the lives of the children, families, and adults we serve. We offer residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.

St. Catherine’s employs more than 300 full and part-time staff. Our spectrum of services for children, families and individuals suffering from the lasting effects of abuse and neglect, family instability, mental illness, homelessness and other ongoing traumas, continues to grow. We are committed to cultivating a culture where all employees can bring their authentic and best selves to the workplace. Our DEI-B initiatives are designed to support and build a more equitable, inclusive and diversified workplace that exemplifies true respect and dignity.

Open Position Opportunity:

We are seeking an experienced Director of Human Resources and Training (“Director”) who will be responsible for providing leadership and oversight of human resources and training functions for the organization including recruitment and retention, performance management, staff training and development, benefits administration, employee relations, and compliance with federal/state laws and requirements. The Director reports to the Executive Director and supervises five full-time human resources and training professionals.

This full-time position is Monday-Friday in our Administrative Offices, located at 40 No. Main Avenue in Albany, New York.

Essential Duties & Responsibilities include, but are not limited to:

  • Develops organizational strategies identifying human resources and training issues and offers analysis and recommendations for strategic agency direction.
  • Guides management and employee actions by researching, developing and updating policies, procedures, and guidelines.
  • Complies with federal and state laws and regulations by reviewing existing and new legislations, adhering to legal requirements, and advising management on necessary actions.
  • Employs recruitment and retention programs and methods to recruit and retain quality and dedicated employees for an effective agency workforce.
  • Develops the training programs for staff to meet the requirements of state regulations with regard to foster care, mental health, educational, and homeless services.
  • Oversees new employee orientation program, onboarding process, and annual open enrollment process for employee benefits.
  • Develops and implements employee performance and compensation program for management and staffs; prepares and updates job descriptions.
  • Counsels supervisors and staff on personnel issues including progressive discipline, grievance, and termination procedures.
  • Conducts employee surveys and arranges for periodic focus groups to address areas for

improvement to enhance employee morale and productivity.

  • Oversees employee benefits administration and assists employees regarding agency-offered benefits.
  • Reviews disability, worker’s compensation, FMLA, and PFLA provisions with supervisors and employees; conducts investigations and participates in hearings, when necessary.
  • Periodically revises and updates the Employee Handbook of personnel policies and practices.
  • Supervises agency’s HRIS system maintenance as to complete and accurate database; ensures employees personnel files are organized and in compliance.
  • Updates and maintains job knowledge through participation in conferences and educational opportunities, reading professional publications, and professional association memberships.
  • Performs other relevant duties/responsibilities/projects as assigned by the Executive Director.

Qualifications:

  • Bachelor’s degree in Human Resources or a related field of study required; Master’s degree preferred
  • Five years of work experience in Human Resources and Training, preferably in a nonprofit service setting
  • SHRM Certification in HR strongly preferred; Training certifications desirable
  • Hands-on experience with recruitment strategies, training resources and manual, performance evaluation methods, and conflict resolution techniques.
  • Knowledgeable about federal and state laws governing benefits for employees (e.g. FMLA, COBRA, PFL, etc.)
  • Experience with HRIS Systems, required; preferably ADP/WFN
  • Strong verbal and written communications skills and ability to exercise ethical, sound judgement and discretion; handle sensitive data with strict confidentiality
  • Propensity to lead and inspire confidence in those supervised as well as those who collaborate on a peer level
  • Proficiency in various computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.); and secure Internet practices
  • Excellent organization, planning and project management skills
  • Ability to pass required pre-employment background checks, to include fingerprinting, is required.

What We Offer You*:

  • Competitive Pay with an Excellent Benefits Package
  • Health Insurance options*: Medical, Dental and Vision
  • Generous Combined Leave Time and loads of PAID Holidays*
  • $500 Employee Referral Bonus*
  • Professional Development & Career Growth Opportunities
  • We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program*
  • Pension Plan with Aggressive Agency contribution*
  • Life Insurance – Automatic Benefit, at no cost to you
  • Paid Training* including TCI and CPR/AED/First Aid Certification Update courses, if role appropriate
  • Tuition Reimbursement*
  • Travel/ Mileage Reimbursement*
  • Our Commitment to Diversity, Equity, Inclusion & Belonging
  • The Comfort of a Business Casual Environment.

*To qualify, certain conditions may apply

EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Background Checks: We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks



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