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System Administrator III

4 months ago

Salem, United States Telnet Inc Full time
Job DescriptionJob Description

Job Title: System Administrator III

Location: Salem, Oregon (Hybrid)

Duration: 6+ months

Job Description:
Required Minimum Qualifications

  • Six (6) years of information systems experience in systems administration.
  • An associate degree in computer science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND four (4) years of information systems experience in systems administration.
  • A bachelor's degree in information technology, Computer Science, or related field AND two (2) years of information systems experience in systems administration.
  • Master's degree in information technology, Computer Science, or related field may substitute for all of the above.

Desired Attributes

Job Specific Attributes

  • Systems Administration Experience in a Windows environment including supporting group policies and secure configurations.
  • Experience with a variety of Microsoft products, including Active Directory, SCCM, Intune, Microsoft 365, and Azure.
  • Experience in planning, managing, and troubleshooting virtual infrastructures.
  • Experience managing and maintaining secure FTP technologies and public key infrastructures.

Core Attributes

  • Respect Treats all individuals fairly and respectfully; works effectively with others; fosters an environment where opportunities to thrive are available to all; respects different values and viewpoints.
  • Teamwork Acts in a professional, respectful, and courteous manner, recognizes the worth of others, and places the good of the team ahead of personal objectives.
  • Flexibility Demonstrates willingness to change to meet organizational needs, professionally handles discomfort with a changing work environment, and remains calm in stressful situations.
  • Communication Effectively articulates and exchanges information with internal and external stakeholders. Is prompt in responding to questions and inquiries.
  • Initiative Takes appropriate action without waiting for explicit instructions, generates creative approaches to addressing problems and opportunities.
  • Critical Thinking Identifies and weighs options, makes sound decisions after reviewing all relevant information, plans for potential problems, takes calculated risks, and recognizes impact of solutions.
  • Time Management Prioritizes and manages time effectively across various competing tasks, demonstrating focus and adaptability, arriving on time for meetings, and meeting deadlines.
  • Attention to Detail Demonstrates accuracy and thoroughness when accomplishing tasks.

Job Duties Summary

System Infrastructure Design, Maintenance and Troubleshooting

  • Manage remote access and remote devices including maintenance and configuration.
  • Manage Cloud Infrastructure including Azure AD, and Microsoft 365 components.
  • Manage and support virtual servers, desktops, and other endpoints including installing, upgrading, and patching.
  • Design, implement and support group policies and secure configurations.
  • Enable and support Public Key Infrastructure environment.
  • Design, install, manage, and upgrade Secure FTP infrastructure in support of business processes.
  • Research, innovate and automate system administration.
  • Coordinate with other IT teams to ensure availability, reliability, and scalability of Windows Infrastructure.

Project Management and Execution

  • Coordinate, plan, develop, test, maintain, and implement technologies in support of agency business goals.
  • Evaluate, monitor, recommend, and implement new technologies.
  • Interpret and apply Treasury management and operational policies, relevant legislation, and industry standard practices.
  • Prepare progress reports and other written communication for agency staff and management.
  • Consult with users to provide alternate workflow and integrate new and existing technology in the process.

Second level Help Desk Support

  • Work with OST users to resolve incidents, and provide assistance and training as requested.
  • Serve as a liaison between users and appropriate IT staff when needed.
  • Document resolutions for future reference.

Other Duties

  • Function as a cross-functional team member in support of OST IT services.
  • Provide backup support for Help Desk.
  • Participate in Business Continuity activities including training, desktop exercises and Disaster Recovery tests.
  • Participate in developing and updating policies, standards and procedures that meet existing and newly approved policies and regulatory requirements.
  • Other duties as assigned.

Schedule

Days: Monday to Friday Yes

Hours/Day: 8

Time Zone: PST

Shift: 8:00 Am to 5:00 PM