Site Supervisor Food Pantry Operations

3 weeks ago

Albany, United States Albany Community Action Partnership Full time
Job DescriptionJob DescriptionDescription:Are you passionate about supporting families by connecting them to necessary services and resources? Are you experienced in community outreach, human services, or food pantry operations, and do you possess supervisory experience? We are hiring for the Site Supervisor position of our Cohoes Food Pantry operations.


The Site Supervisor position is responsible for developing and managing our Food Pantry and Community Outreach Office in Cohoes. The position reports to the Community and Career Services Department Director, supervises support staff and interns, and works closely with the Service Navigation Team and other departments to meet organizational and programmatic goals. The position also requires occasional visits to the agency's main offices in Albany for management meetings and conducting other work-related activities.


This role focuses on providing vision, leadership, planning/organizing, and managing agency food pantry inventory and operations to ensure accessible and available on-site resources to meet new participants' and current clients' immediate, short-term nutrition needs. Provides support in connecting families to necessary services and resources. The position also works closely with the staff on food deliveries, pick-ups, food bank visits, stocking and inventory monitoring, and following safety protocols.


Responsibilities include:

  • Compliance with program performance standards and regulations, quality control, and continuous improvement.
  • Assesses food pantry needs to assist the public and pursues resource development in the community.
  • Utilizes the reporting systems and databases necessary to meet regulatory agency's reporting requirements.
  • Event planning, case support, assessing client needs and strengths, coordinating the delivery of and access to identified needed services, maintaining records, collecting/managing data, writing reports, making public presentations, and preparing other documentation.
  • Assists with oversight of management functions to ensure quality programming for all customers, including supervision and development of staff following applicable laws and agency policies.
  • Monitor programs for gaps and obstacles in caseloads and funder expectations to provide effective services and work with the Department Director to develop strategies for addressing gaps and barriers and promoting greater program effectiveness.


This is an in-person, full-time position. Starting at $23.02 per hour; Monday-Friday; 37.5 hours per week

QUALIFICATIONS:

Education requirements include a minimum of an Associate degree in Human Services, Social Work, Sociology, Psychology, Public Administration, Business Administration, or a related technical field, supplemented by a minimum of two years experience working in the field of Human Services or Community based Organization. At least one to two years of supervisory experience is preferred. This position requires a thorough knowledge of compliance with federal and state funding guidelines, such as federal poverty guidelines, TANF, and public assistance guidelines. Strong leadership, supervision, and project management skills are required. Demonstrated proficiency with MS Office applications and data entry processes is required. Bilingual or multilingual abilities are a plus. Must possess a valid NYS driver's license. Must be able to lift 30 pounds consistently and 50 pounds on occasion.


ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP

Albany Community Action Partnership (ACAP), the Community Action Agency (CAA) for Albany County, has been a source of direct support for families living in poverty for over 50 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility.


BENEFITS

Health, Dental & Vision Insurance; Sick, Vacation, and Personal Leave; 403(b) with employer contribution; twelve (12) paid holidays; Tuition Assistance; Employee Assistance Program (EAP); and Opportunity for Advancement


APPLICATION PROCESS:

You may apply on our website at albanycap.org/careers-at-acap OR you may submit your resume to hr@albanycap.org.

No phone calls, please.

Requirements:


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