(Ft) Bulk, Assistant Manager

2 months ago

Albany, United States HONEST WEIGHT FOOD COOPERATIVE, INC. Full time

**Bulk Assistant Manager**

**Overview**:Assist the Bulk Manager to lead and cultivate greatness throughout the Bulk department at Honest Weight. Train in all aspects of managing the department

**Status**:Full Time, $22.00-$24.00/hour. 36-40 hours weekly, flexible schedule including early morning, late evening, and weekend shifts

**Supervisor**:Bulk Department Manager

**Responsibilities**:
**Customer Service**
? Assist customers with product questions in a prompt, friendly, courteous manner, referring them to other staff when necessary
? Offer samples and suggestions for purchase and preparation
? Help customers place Special Orders and communicate expected delivery schedule

**Personnel**
? Assist manager in selection and hiring of qualified applicants for Bulk staff
? Help Bulk Manager design and implement Bulk Associate training program
? Assist in training of staff and member workers
? Serve as department leader in the absence of the Bulk Manager, ensuring smooth operations in Manager?s absence
? Offer feedback and redirection to staff privately in an appropriate and positive manner intended toimprove performance.
? Assist the Bulk Manager with scheduling of staff and member workers
? Work with the Bulk Manager to identify and resolve work performance problems and offer feedback, both negative and positive, to staff and member workers
? Report personnel concerns to Bulk Manager as necessary
? Assist Bulk Manager in conducting staff evaluations, offering input on performance as necessary
? Set and maintain work priorities for staff and member workers

**Purchasing**
? Assume buying duties when necessary as directed by the Bulk Manager
? Monitor and communicate with Bulk manager about availability of out-of-stock items
? Negotiate with suppliers, brokers, and sales representatives for best prices, terms, quality and delivery.
? Adhere to Co-op Food & Produce manual guidelines.
? Work with Bulk Manager to update prices and signage, both on sales floor and in the POS

**Receiving**
? Assist with receiving deliveries, including: checking product for quality, verifying piece counts and weights, helping with unloading as needed,
? Sign for deliveries with appropriate adjustments to invoices.
? Review invoices for cost changes and adjust pricing accordingly, notifying Bulk Manager of changes
? Review invoices for accuracy, break into categories and code invoices, submit for payment in a timely manner
? Return unacceptable items. Ensure credit from suppliers where applicable.

**Merchandising/Stocking**
? Coordinate replenishment and rotation of stock, ensuring that workers are following established stocking priorities
? Keep bulk retail and prep area in a clean orderly condition. This includes, but is not limited to: wiping down bins and shelves, sweeping, mopping and vacuuming as needed, removing trash, cleaning surfaces and drip trays
? Assist with morning set-up or evening closings
? Dispose of damaged or spoiled products promptly and with care to composting. Notify Bulk Manager of waste.
? Work with Bulk Manager and Merchandiser to design endcap displays, paying special attention to seasonality and upcoming holidays

**Department Maintenance**
Oversee maintenance and cleanliness of prep areas in accordance with Health Department standards.
? Seek training on Health Department codes as needed.
? Work with Bulk Manager to create a cleaning schedule and ensure that it is followed.
? Note and advise Bulk Manager of any repairs, replacements, and/or additions needed to maintain equipment.

**Safety**
? Consistently practice (and model for others) safe and proper lifting procedures
? Be mindful of potential hazards to customers and employees. Correct hazards as they occur
? Use all equipment (including box cutters, ladders, and stepstools) in accordance with department safety procedures

**Additional**:
? Attend department and store meetings
? Help complete inventories, including counting and calculation
? Work with Bulk Manager to develop annual operating budget and project capital expenditure (equipment) requests
? Assist Bulk Manager in establishing goals for labor and department
? Perform other tasks assigned by supervisor

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