HVAC Office Admin/Scheduler

2 weeks ago

Allentown, United States Gallagher Group Full time
Job DescriptionJob Description

Responsibilities:

  • Master Scheduler: Turn scheduling into an art form by coordinating HVAC service appointments with the precision of a Swiss watch.
  • Customer Whisperer: Communicate with customers to confirm appointments, address queries, and ensure everyone feels the warmth of our exceptional service.
  • Task Juggler: Handle multiple tasks like a pro, from managing calendars to updating service records and ensuring our technicians are always in the right place at the right time.
  • Tech-Savvy Superstar: Utilize our state-of-the-art scheduling software and other tools with ease and efficiency.
  • Problem Solver Extraordinaire: Anticipate scheduling conflicts and resolve them before they become a problem. Think of yourself as the Sherlock Holmes of HVAC coordination.
  • Paperwork Wizard: Maintain organized files and records with a wave of your magic wand (or, you know, excellent filing skills).
  • Office Dynamo: Assist with other administrative tasks as needed to keep the office running smoothly and efficiently.

Qualifications:

  • Experience: Previous experience in an administrative or scheduling role is a plus, but if you’ve got the skills and the enthusiasm, we want to hear from you
  • Communication Skills: Stellar verbal and written communication skills. You could charm the frost off a windowpane.
  • Organizational Guru: Superior organizational and multitasking abilities. Your middle name is "Efficiency."
  • Tech Skills: Proficiency with scheduling software, Microsoft Office, and general office equipment. You know your way around a computer better than a cat knows its way around a keyboard.
  • People Person: A friendly, approachable demeanor with a knack for making customers and team members feel valued and heard.
  • Cool Under Pressure: Ability to stay calm and collected in a fast-paced environment. You thrive in the heat of the moment (even when dealing with HVAC systems).

Perks:

  • Chill Environment: A fun, laid-back workplace with a fantastic team. We take our work seriously, but not ourselves.
  • Growth Opportunities: Room to grow within the company and develop your skills.
  • Benefits: Training and Development Health InsuranceEmployer Contribution IRA PlanPaid Holidays offlucrative Bonus Structure Paid Vacations

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