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Customer Service Representative

3 months ago

Sellersville, United States Derstine's Full time $18 - $20
Job DescriptionJob Description

Derstine's Foodservice Distributors, a family owned business, located in Sellersville, PA, is the premier distributor of fresh and specialty foods and supplies to restaurants, institutions and consumers in Southeastern, PA. At Derstine's, we have what you need We provide fresh produce, top quality meats, seafood, refrigerated and frozen foods, paper products and much more to restaurants, hospitals, schools, corporate venues, foodbanks, and private consumers throughout Southeastern Pennsylvania.

This is where we need you Do you want to work for a leader in the food industry with a family friendly culture where people matter? If your answer is yes, then we have an exciting opportunity for a dynamic Customer Service Rep to join our team and represent Derstine's Foodservice

Hours are 8:30am-5:00pm - Monday through Friday.

Responsibilities:

  • Serve as the face of our company at the front desk by servicing customers who come into the business to pick up orders
  • Provide assistance for both retail & distribution customer orders
  • Communicate and work with internal departments and individuals, including Sales, Finance, & Operations
  • Create and edit sales quotations and sales orders
  • Create and print customer invoices
  • Create sales return authorizations
  • Document and respond to customer complaints
  • Document and follow up on new customer leads and sales opportunities
  • Work with purchasing staff to manage & maintain product descriptions
  • Other projects as deemed necessary by the management team

Benefits Offered:

  • Major Medical Benefit Plans including; Medical, Dental, and Vision
  • Employer Paid Life Insurance
  • 401K with company match
  • Competitive Compensation Based on Experience
  • Paid Holidays, Personal Days, and Vacation Days
  • Employee Product Discounts-available immediately

Minimum Qualifications:

  • High school diploma
  • Minimum 1 year of Customer Service experience
  • Knowledge and understanding of food service and food service distribution (preferred)
  • Computer proficiency, including Microsoft Office Suite
  • Knowledge and understanding of SAP business software a plus
  • Must pass pre-employment testing (drug screen & background check)
  • Will be required to sit, stand, walk for extended periods of time
  • Must be able to lift 25-30 lbs

Derstine's is an equal opportunity employer, and considers all applicants for positions without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other protected status.



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