Call Center Representative
1 month ago
Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about medical providers, office hours, etc.
- Handle customer complaints or concerns with empathy and patience
- Maintain customer records by updating account information
- Follow communication scripts to ensure consistency and quality of service
- Identify and escalate priority issues to the appropriate department or supervisor
- Meet personal/team qualitative and quantitative targets
**Experience**:
- Proven customer support experience or experience as a call center representative
- Strong phone handling skills and active listening
- Familiarity with EMR systems and practices
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma or equivalent
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Pay: From $19.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
-
Phlebotomist Patient Services Representative
2 days ago
Clifton, United States Global Technical Talent Full timePhlebotomist Patient Services Representative (Onsite) Contract Duration 3 Months Pay rate up to $21.79/hr Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient...
-
Aesthetic Sales Representative
3 weeks ago
Clifton, United States LaserAway Full timeJob DescriptionJob DescriptionJob Title: Patient Care Coordinator (Aesthetic Sales)Location: River Front Center- Clifton, NJThe location is anticipated to open on 7/10 however ability to start sooner!Department: SalesReports to: Location DirectorWhy LaserAway?· Generous compensation structure including uncapped commission.· Career growth and advancement.·...
-
Contact Center QA/Trainer
43 minutes ago
Clifton Park, United States Dirad Technologies INC Full timeJob DescriptionJob DescriptionDescription:DiRAD Technologies, Inc., a leading communications solution provider located in Clifton Park, New York, is still growing! We’re continuing our search for a dedicated Contact Center QA/Trainer to help keep our operation above the rest!Why join us:DiRAD Technologies is expanding at a record pace, and we're...
-
Aesthetic Sales Representative
15 hours ago
Clifton, United States LaserAway Full timeJob Title: Patient Care Coordinator (Aesthetic Sales)Location: River Front Center- Clifton, NJThe location is anticipated to open on 7/10 however ability to start sooner!Department: SalesReports to: Location DirectorWhy LaserAway?· Generous compensation structure including uncapped commission.· Career growth and advancement.· Cutting edge medical...
-
Physician Liaison/marketing Representative
4 weeks ago
Clifton, United States Lifeline Vascular Care Full timeAt Lifeline Vascular Care, we provide the highest quality, most comprehensive and up-to-date care for our patients. Our employees are talented, passionate health care professionals who know how to provide excellent patient care and customer service. We look for people who have a strong work ethic with a positive outlook and team-work attitude with the skills...
-
Counter and Storefront Sales Representative
1 month ago
Clifton, United States AGL Welding Supply Co. Full timeJob DescriptionJob DescriptionAGL Welding Supply Co. is a regional Leading Distributor of Specialty, Medical and Industrial gases in the NY/NJ metro area. A family owned business since 1920, AGL strives to exceed customer's expectations with excellent customer service.AGL is looking for a Full-time Counter and Storefront Sales Representative to assist...
-
Physician Liaison/Marketing Representative
2 days ago
Clifton, United States Lifeline Vascular Care Full timeJob DescriptionJob DescriptionPhysician Liaison/Marketing Representative -Sales Rep. Field PositionFor individuals looking to grow in a dynamic companyPosition: Full-time Physician LiaisonOpen date: May 2024Territory: Clifton, New Jersey and surrounding areasDegree: Bachelor's Level Degree preferredExperience: 2-3 years sales experience with proven track...
-
Physician Liaison/Marketing Representative
16 hours ago
Clifton, United States Lifeline Vascular Care Full timeJob DescriptionJob DescriptionPhysician Liaison/Marketing Representative -Sales Rep. Field PositionFor individuals looking to grow in a dynamic companyPosition: Full-time Physician LiaisonOpen date: May 2024Territory: Clifton, New Jersey and surrounding areasDegree: Bachelor's Level Degree preferredExperience: 2-3 years sales experience with proven track...
-
Parts Counter Sales Representative
1 day ago
Clifton Park, United States Milton CAT Full timeOverview: Milton CAT is hiring Parts Counter Sales Representatives in Clifton Park, NY! Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether youre looking for a steady job with great benefits, or an exciting place...
-
Plumbing and HVAC Dispatcher
1 hour ago
Clifton Park, United States A. Johnson Plumbing and Heating, Inc. Full timeJob DescriptionJob DescriptionOur company, A. Johnson Plumbing and Heating, Inc., is currently hiring for a full-time Plumbing and HVAC Dispatcher - Customer Care Representative to effectively dispatch our technicians while providing excellent customer service in the Clifton Park, NY area. This dispatch and customer service position earns a competitive wage...
-
Medical Assistant
2 weeks ago
Clifton, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Medical Assistant
3 weeks ago
Clifton, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Insurance Customer Service Representative
13 hours ago
Clifton Park, United States Associates of Clifton Park Full timeBenefits/Perks Competitive Pay Professional Development Job Stability with an established agency Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond...
-
Insurance Customer Service Representative
2 days ago
Clifton Park, United States ASSOCIATES OF CLIFTON PARK INC Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive PayProfessional DevelopmentJob Stability with an established agencyJob DescriptionWe are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our...
-
Insurance Customer Service Representative
2 days ago
Clifton Park, United States ASSOCIATES OF CLIFTON PARK INC Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive PayProfessional DevelopmentJob Stability with an established agencyJob DescriptionWe are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our...
-
Patient Services Representative II
5 hours ago
Clifton, United States ICONMA Full timePerforms with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains...
-
Medical Assistant
2 weeks ago
Clifton, United States Natural Health Center of Clifton Full timeJob DescriptionJob DescriptionWe are looking for a bilingual English/Spanish Medical Assistant to add to our growing medical team!As the Medical Assistant, you will be responsible for assisting our providers with patients, setting up procedures, interpreting English and Spanish, verifying insurance, setting up charts, filing, etc.This is a full-time,...
-
Front Desk Medical Office
5 days ago
Clifton, United States Natural Health Center of Clifton Full timeJob DescriptionJob DescriptionOur physical medicine and rehabilitation medical office is hiring a Bilingual (Spanish/English Speaking) Front Desk assistant to join our team.You’ll be in charge of all patients coming in and out of the office, helping patients with paperwork, scheduling patients, and ensuring our office is running smoothly.This can be a...
-
Client Service Representative Supervisor
1 day ago
Clifton, United States VCA Antech, Inc. Full timeClient Service Supervisor: We are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service,...
-
Patient Access Representative
7 hours ago
Clifton Park, United States OrthoNY Full timeJob DescriptionJob DescriptionLocation:Clifton ParkJob Title:Patient Access RepresentativeReports to:Site Operations ManagerPay rate: $18.00-$20.00 per hour based on experience.Type of position: Part-Time, Saturday and SundayFLSA Status: Non-Exempt GENERAL DESCRIPTIONAs the first impression of our practice, the Patient Access Representative pleasantly and...