Sales Associate

3 days ago

Raleigh, United States Batteries Plus - ALK Investments, LLC Full time
Job DescriptionJob Description

Batteries Plus Bulbs in Raleigh, NC is currently hiring for a motivated full-time Store Associate / Customer Service Rep to join our team. This retail position typically works 5 days a week, either 9am-5pm, 10am-6pm or 11:15am-7:15pm and earns a competitive hourly wage of $13.50 - $15 plus monthly commission plan. We are industry leaders and believe that hard work can also be fun


In addition to competitive pay and our upbeat work environment, we offer our Store Associate / Customer Service Rep the following benefits and perks:

  • Paid Time Off
  • Employee discounts
  • Profit sharing commission structure
  • Paid training and certification

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy Just fill out our initial mobile-friendly online application. We hope to meet you soon


OUR IDEAL SALES ASSOCIATE / CUSTOMER SERVICE REP

  • Team player - gets along well with others and has a true understanding of teamwork. Active listening.
  • Self-motivated - taking initiative, sees what needs to be done and does it.
  • Respectful - be kind, positive, and helpful too all team members and customers.
  • Optimistic - confident with a can-do attitude

If these ideal retail traits describe you, please continue reading


ABOUT BATTERIES PLUS BULBS

Batteries Plus Bulbs is the nation's largest and fastest-growing battery, light bulb, and smartphone/tablet repair franchise with a nationwide network of over 700 stores. With access to more than 60,000 types of batteries, light bulbs, and accessories, we have the widest selection of battery and light bulb products available. We offer unmatched service to consumers, businesses, and government entities at both national and local levels. Whether it is returning life to a cell phone that won't hold a charge, finding the right battery for their car, or replacing a broken keyfob, our goal is to ensure customer satisfaction.


We are passionate about what we do, and we have fun in the process. We know that our success can only be attributed to the efforts of our hard-working team members which is why we offer competitive compensation, excellent benefits, and an enjoyable work environment with team spirit and camaraderie.


SALES ASSOCIATE / CUSTOMER SERVICE REP REQUIREMENTS

As a Sales Associate, you cheerfully greet our customers and make them feel welcome when they come into our store. You are comfortable initiating conversations and motivated to help our customers to the best of your ability. By actively listening, asking questions, and utilizing your product knowledge, you are able to make recommendations and sell the appropriate products. To help keep our store organized and running efficiently, you stock inventory, unload deliveries, maintain pricing labels, and arrange product displays. You also have the chance to take your tinkering interest to the next level as you learn the technical skills necessary to assist with device repairs. No matter what our customers need help with, you are happy to help. You love interacting with customers and playing an important role in our stores' success


Essential Responsibilities

Customer Service / Sales

  • Greet customers, determine needs and answer questions
  • Suggest sell add-on items, participate in retail store and commercial sales activities in order to achieve sales and profit goals
  • Ask questions to identify potential commercial customers
  • Operate computer/cash register to complete sales transactions with accuracy
  • Answer phones, ensuring messages are relayed
  • Watch for loss prevention issues and advise management of any unusual activities
  • Demonstrate a customer-first mentality

Technical

  • Install batteries, perform tests and tech work
  • Able to rebuild cordless drill batteries and other battery packs as needed
  • Repair cell phones, tablets, light fixtures and other devices as needed
  • Replace screens, batteries and other components on smartphones and tablets
  • Cut keys and reprogram key fob remotes

Qualifications

  • H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of
  • Must have technical aptitude and have the ability to work small parts and tools
  • Ability to make minor decisions and use some judgment within standardized procedures
  • Good listening and verbal communication skills with a customer focus; general knowledge of customer service policies/procedures
  • Must possess and use organizational and analytical problem solving skills
  • Ability to calculate simple math, percentages, ratios and algebraic expressions and read gauges
  • Valid driver's license and clean driving record preferred.

Are you a quick learner who thrives in a fast-paced environment? Do you have good listening and communication skills? Are you a self-motivated problem solver? Can you manage your time well and effectively prioritize tasks? If yes, give us the chance to review your information.


ARE YOU READY?

If you are excited about this retail opportunity, don't delay. Apply to be our Sales Associate / Customer Service Rep today


Location: 27612



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