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IT Field Service Representative

3 months ago

Ferndale, United States NW Technology Full time
Job DescriptionJob DescriptionSalary: $21 - $23 per hour DOE

IT Field Service Technician 

 

We are a growing 20-year-old Managed Service Provider that supports and services IT for small to medium-sized businesses coast-to-coast. We are looking for an IT Technician to be part of our 4-person field team. The team member we are looking for will provide on-site front-line service, with the support of our 11-person call center team, to our clients in Western Washington. 

 

A NW Technology Service Technician serves to help our small to medium-sized business customers operate more efficiently by implementing the proper use of today's technologies. We are looking for candidates with an aptitude for IT, be customer-oriented, with natural troubleshooting skills. New hires onboard with a 6-week training and orientation program to ensure quality service to our clients.  

 

Benefits Include: 

  • Health, Dental, and Vision Insurance 
  • Paid time off, vacation 
  • Professional development assistance (We are a certification testing center.) 
  • Retirement 

 

Job Type: Full-time (Monday – Friday) 

Shift: 8:00am – 5:00pm 

Experience Preferred: 2-year degree or 1-year experience. 

Valid Washington State Driver’s license required. 

Must be able to lift up to 50 lbs. 

 

Technologies used: 

  • Microsoft 365 (Exchange, SharePoint, OneDrive, Azure AD) 
  • Google Workspace 
  • Microsoft Active Directory 
  • Desktop Operating Systems (Windows 10, Windows 11, Mac) 
  • Desktop Applications (Outlook, Word, Excel, Teams, OneDrive) 
  • Mobile Operating Systems (iOS, Android) 
  • Mobile Device Managers 
  • Networking (DNS, DHCP, Internet connectivity) 
  • Windows networking (File sharing, printing) 
  • Voice-over-IP phone systems 
  • Surveillance Systems, Network Video Recorders 
  • Basic Ethernet termination and testing. 

 

 

NW Technology empowers its partner businesses through world-class IT solutions. If you like a challenge and enjoy working with amazing companies, while learning and being an integral member of a cohesive team, then this is the place for you. Check us out at www.nwtechnology.com