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Medical Assistant
5 months ago
Centrum Surgery Center is looking for a full-time Medical Assistant to join our team. This role helps support a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager.
ESSENTIAL FUNCTIONS:
- Demonstrates Customer Service Standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, take 5 minutes each day to go above and beyond for one patient or visitor, honor diversity and thanks each customer)
- Move patients through appointments as scheduled
- Escort patients around the facility, measures vital signs, including weight, blood pressure, pulse, temperature, and give the information to the assigned nurse
- Confirm patient' DOB and full name prior to interventions
- Maintains and responds to e-mails
- Assist nursing staff with cleaning and stocking clinical areas with adequate medical supplies
- Responds and comply to requests for information including sending faxes and e-mails
- Ensures completeness and accuracy of all documentation
- Report statistics as required
- Uses downtime efficiently, aware of team members workload and constantly offers assistance and responds positively to requests for assistance from other team members
- Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPPA requirements
- Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the work place
- Assist staff in preop and pacu, under the direct supervision of an RN
- Prepares and ensures availability of patient stretchers to ensure consistent workflow
- Assist in positioning/moving patients throughout surgical process
- Travels as necessary to other facilities
- Performs other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
- Strong attention to detail: being careful about detail and thorough in completing work tasks
- Ability to adapt with flexibility: being open to change (positive or negative) and to considerable variety in the workplace
- Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
- Ability to maintain effective and organized systems to ensure timely patient flow
- Excellent, polished patient interaction skills. Ability to communicate professionally with patients
- Exceptional customer service and phone etiquette
- Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E-Clinical
- Energetic with a desire to learn and develop new skills
MINIMUM QUALIFICATIONS:
- High School diploma or its equivalent
- Minimum 1-2 years in Acute Care Setting
- Medical Assistant Certification preferred
About Centrum Surgery Center
Centrum Surgery Center is an Ambulatory Surgical Center in San Antonio, Texas, and provides outpatient services for General Surgery, Interventional pain Management, Orthopedic Surgery, and more. With its state-of-the-art equipment and Board-Certified Physicians, the center invests in patient-care. We have a busy and growing practice seeking driven employees to join our team. Please visit our website for additional information: centrumsurgery.com
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