Customer Service Rep

4 weeks ago

Delaware, United States Comfort Xpress LLC Full time
Job DescriptionJob Description

Comfort Xpress of Delaware, OH is on the hunt for a part-time Customer Service Rep / Service Dispatcher to join our team and provide exceptional help to keep our business running smoothly. This dispatch position generally works at our HVAC office 4-5 hours per day, Monday through Friday with the ability to work an occasional full day when needed. Our part-time Customer Service Reps / Dispatchers earn a competitive wage. Are you a can-do people person who wants a career and not just a job? Would you like to work for an established but growing company in an essential industry? Are you ready to work for a company who values your skills and dedication? If so, apply now


ABOUT COMFORT XPRESS

For more than 30 years, we have been providing excellent residential and commercial HVAC services. We have grown to become a trusted heating and air conditioning contractor among thousands of local homeowners, businesses, and industrial facilities for the quality of our work, fair pricing, and customer service. We believe in meeting and exceeding expectations the first time around.

We strive to promote a culture of happy employees. Our employees know that they are valued because we treat them like family and listen to them. We also provide our team with opportunities for growth and we promote from within. To keep up our employee morale, we have fun company events such as picnics, outings, cookouts, and more


A DAY IN THE LIFE OF A CUSTOMER SERVICE REP / SERVICE DISPATCHER

In this dynamic part-time role at our HVAC office, you make a point to provide exceptional care and attention to both our clients and our team. You are committed to making clients feel listened to and cared for while receiving quality and efficient services for their homes and businesses. In order to keep things running smoothly, you keep open lines of communication between techs and warehouses, as well as schedule service appointments and update files accordingly.

While dispatching services, you are attentive to our clients' and field technicians' schedules and do everything you can to maximize scheduling efficiency. You keep customers up-to-date with job progress and completion so they never feel "out of the loop" Your attention to detail and your stellar customer service/dispatch skills help keep us growing and serving our clients well


QUALIFICATIONS

  • Driver's license with a clean driving record
  • Willingness to invest time in training seminars and classes
  • Knowledge of sales area or map reading skills
  • Keeps a professional appearance
  • Mechanically minded

Basic knowledge of Microsoft Word and Excel is preferred, but not required. Can you manage your time well and prioritize multiple tasks effectively? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you solve issues for all kinds of clients with professionalism and patience? If so, then you might just be perfect for this part-time dispatch position at our HVAC office Apply Today


ARE YOU READY TO JOIN OUR DISPATCH TEAM?

If this Customer Service Rep / Service Dispatcher position sounds like a perfect fit, complete our initial 3-minute, mobile-friendly application so we can review your information. We can't wait to have you at our HVAC office

Location: 43015

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