Children's TCM Case Manager

2 months ago


Saint Paul, United States Mental Health Resources Full time
Job DescriptionJob Description

Children's TCM Case Manager - Hennepin County

4-Day Work Week Option Available


$5,000 SIGNING BONUS


Location: St. Paul, MN


Starting Pay: $55,068 Base salary with potential increases depending on education and experience.


Mental Health Resources, Inc. is an Equal Employment Opportunity/Affirmative Action employer. We embrace diversity and inclusion and take a person-centered care approach to the population we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

See what employees have to say about working at MHR

www.mhresources.org/careers

The role of the Case Manager is to provide services that will stabilize their client’s condition, provide assistance and support to prevent hospitalization and to focus on the recovery process. In addition, having responsibility to carry out rehabilitation and support functions and assist in treatment, education, support, and consultation to families, and crisis intervention in consultation with the multi-disciplinary team. This position engages clients and establishes trusting collaborative relationships directed toward the goal of competitive employment in community job settings with other workers without psychiatric disabilities.

A few of the benefits offered by MHR:

  • MHR is looking for candidates who are Spanish speaking, Somali speaking, or Hmong speaking. Receive a $1000 salary bonus for passing the language proficiency exam
  • Up to 8 hours of clinical supervision per month provided toward LICSW, LCSW, LPC, and LPCC licensure.
  • Intensive two-week initial orientation program AND on-going in-house training program.
  • Mentors for new case managers.
  • iPhone, laptop computer, and Wi-Fi provided for all community-based staff.
  • Health insurance (including family health coverage) with employee costs in the top 6% of most affordable health care options. Competitive dental insurance.
  • Automatic enrollment in retirement plan after 1 year with a 3% employer contribution.
  • 9 paid holidays and 18 days accrued PTO during your first year.
  • Annual merit-based salary increases.
  • Schedule primarily Monday-Friday daytime hours.
  • MHR is committed to working towards racial equity and combating racism.
  • MHR is a tobacco free workplace promoting health & wellness for the individuals we serve and our employees.


Main Duties and Responsibilities:

  • Coordinate integrated services and supports necessary to assist each client as they work towards their goal of recovery.
  • Provide collaboration and education to significant others and family members who are interested in assisting the client in their recovery process.
  • Recognize significant changes in client status, symptoms, safety risks and life circumstances in a timely manner.
  • Collaborate with the Clinical Supervisor or Team Leader as appropriate, prioritize client needs and intervene in crisis situations in a timely and effective manner.
  • Work in partnership with clients to develop an Individual Community Support Plan that identifies services and supports that will enable each client to live as independently in the community as possible or to develop an Individual Family Community Support Plan that identifies services and supports needed by the client and their family to improve the well-being of the child and improve family functioning. Services and supports might include activities such as obtaining and maintaining benefits, housing, or other services; preventing crises; monitoring mental, chemical, physical, dental, and environmental health, enhance daily living skills and family functioning.
  • Assure that services are implemented as developed by the client, family and team as documented in the Individual Community Support Plan or Individual Family Community Support Plan, and that services are continuously monitored and evaluated.
  • Treat all clients with dignity and respect, providing services that are respectful of diagnosis, age, gender, and culture.
  • Assure that all changes in client status or needs are communicated through documentation.
  • Assure all mandated civil commitment procedures and processes are followed and information is submitted according to timelines required by law.
  • Assure that clients and families are informed about the complaint and grievance procedures.
  • Act in a manner to assure client confidentiality and privacy that complies with MHR policies and procedures/HIPAA/MN Medical Records Act.
  • Assure that MHR productivity standards (i.e., Assertive Outreach, case load, face-to-face contact, AIMs, chart management and data entry) are met, as outlined by the Team Leader & Clinical Supervisor.
  • Provide coverage for team members to assure and maintain continuity of care for each client served.
  • Participate in all scheduled staff meetings and trainings, unless excused by the immediate supervisor.


Minimum Education and Experience:

  • Holds a bachelor’s degree in social work, psychology or human services related field from an accredited college or university and meets requirements for supervision and continuing education.
  • At least 2000 hours or more of supervised experience in the delivery of mental health services to children.
  • Skilled in the process of identifying and assessing a wide range of recipient needs.
  • Knowledgeable about local community resources and how to use those resources for the benefit of the recipient.
  • Without a bachelor’s degree meets one of the following:
    • Has 3 or 4 years of experience as a case manager associate
    • Be a RN without bachelor’s degree with 3 or more years combined specialized training in psychiatry and work experience consisting of community interaction and involvement or community discharge planning in a mental health setting.

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