Maintenance Technical Trainer

DAVIDSON TRANSIT ORGANIZATION

POSITION DESCRIPTION

Maintenance Technical Trainer

Purpose: This position is responsible for research, development, conducts classroom and hands-on instruction, and evaluates training programs for the maintenance employees.

Reports to: Director of Administration

Essential Functions:

• Provides instruction and supervision to apprentices (but not limited to), on the proper and safe techniques and procedures for repair and maintenance of all mechanical components and systems.
• Coordinates the selection and evaluation process for on-the job trainers (mentors). Conducts interviews and recommends employees as needed. Develops methods to monitor and evaluate the performance of on-the-job trainers.
• Plans, develops, presents, and updates course content for training programs, including manuals and other materials. This would include but not limited to course outlines, lessons plan, visual and mechanical aids. And test of technical skills and knowledge.
• Coordinates with technical training staff to develop and integrate technology-based training methods into technical training. Stays current and adapts quickly to new technologies.
• Completes, submits, and maintains accurate up-to-date training records, required reports and schedules in a timely manner.
• Communicates regularly with maintenance management to access training needs, determine instructional requirements and to evaluate effectiveness of programs.
• Coordinates and provides schedules for maintenance employees.
• Provides technical troubleshooting and assistance to employees.
• Assists with the development of standard maintenance procedures as it relates to training.
• Develops and administers written and task performance assessments to evaluate learner progress. Tracks training and qualification of maintenance employees.
• Operates revenue vehicles and support vehicles to coordinate training efforts, as required. Meets standard of third-party testing and conduct CDL training as required for maintenance staff.

Safety Initiatives and Security Measures

• Take every reasonable precaution given the circumstances to ensure the protection of employees, patrons, and members of the public. Identify and inform employees of hazards in the workplace. Determines safe work methods and ensures that employees are notified of new and modified methods. Ensures that employees are trained on safety policies and procedures. Ensures that employees follow procedures. Responds to health and safety concerns of employees in a timely manner.
• Enforces security measures, controls, and procedures. Reports any security related issues in a timely fashion to the appropriate Manager. Engages the workforce to recognize the report security matters promptly.

• Maintains, recertifies and audits maintenance training equipment or coordinates with third party/building maintenance.

• This is a safety sensitive position subject to all testing provisions under the Drug and Alcohol Policy, including random drug and alcohol testing. The person selected for this position may be required to be tested prior to being awarded the job.

Education, Requirements, and/or Experience

• Minimum of:
  1. High School Diploma or GED.
  2. Three (3) years’ experience with hands on vehicle maintenance or body shop repair.
  3. Effective communicator skills; ability to present information effectively in a multi-environmental setting.
  4. Knowledge of training materials for all maintenance related courses, personal computers and commonly used software programs for word processing, spreadsheets, and databases at the level of proficiency; currently used inventory management systems and software; and standard industry computer software used diagnose and troubleshoot bus electrical systems and electronically controlled engines and transmissions.
  5. Self-motivator and continual learner
  6. CDL A with P endorsement
• Preferred:
  1. Two (2) years’ experience as a facilitator/trainer
  2. Previous supervisory experience
  3. ASE Certification
  4. Education is related field.

Competencies

• High level of knowledge on all bus components and software used to diagnose all vehicles.
• Competent in job skills and knowledge; exhibits the ability to learn and apply new skills; keeps abreast of current and future developments; requires minimal supervision.
• Collects and researches data, ability to read and interrupt mathematical problems; can read and create graphs; ability to compute rate, ratio, and percent.
• Stays current and adapts quickly to new technologies; troubleshoots technology problems; uses technology to increase productivity.
• Ability to access personal strength and weaknesses, seeks feedback to improve performance, pursues training and development opportunities, strives to continuously build knowledge and skills, shares expertise with others.
• Problem solver: identify and resolves problems in a timely manner, develops alternative solutions, works well within a group; uses reason even when dealing with emotional topics.
• Effectively communicate change and progress; completes projects on time.
• Ability to effectively operate all Microsoft applications, Ron Turley, TrainCaster, Track It Software systems, etc. Must be able to operate phones, computer, tablets, laptops, printer/fax/copy, adding machines, projector, smart board, camera, and can set up training equipment off site.
• Adapts to change

• Communications skills

• Maintains effective relations with all staff members.
• Writing style is clear and understandable. Ideas are presented in a coherent and logical sequence. Able to edit work for spelling and grammar errors.
• Written information is complete, concise, and to the point.
• Excellent written and verbal skills
• Demonstrates exceptional retention of facts and information from previous conversations.
• Creates and maintains harmonious interpersonal relationships that promote task accomplishment. Provides useful input to work unit. Communicates in a positive manner with all staff members and other fellow employees.
• Willingly and efficiently covers the work for others during breaks, lunchtime, or other absences.

• Performs other duties as assigned.

• Works additional hours as needed for special projects/events/conferences (TPTA, APTA, Rodeo, and etc.)

The principal duties are intended to describe those functions that are essential to the performance of this job and must be performed unaided or with the assistance of a reasonable accommodation. Other responsibilities are those functions which are considered incidental or secondary to the overall purpose of the job. This job description does not imply that the above are the only duties assigned to the position. Employees may be required to perform any other job-related duties as requested by management.

Physical Requirements with or without reasonable accommodations

Physical activity includes but is not limited to:

• Sitting, standing, lifting, reaching, walking, talking, writing, carrying, grasping, holding, clarity of vision, speaking, listening and repetitive motion of hands.
• Must be able to operate office equipment, including but not limited to, telephone system, typewriter, computer system, printer, copy machine, facsimile machine, adding machine, and cash register.

Classification under Fair Labor Standards Act: Exempt