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Dining Room Supervisor

5 months ago

Whitmore Lake, United States NexDine Full time
Job DescriptionJob Description

Here at NEXDINE, we make diversity our advantage. From the workforce we support, the clientele we service, to the food we create, diversity is our secret sauce

Want to hear more about our Guiding Principles and what drives us? Apply below

Job Details:

Position: Dining Services Supervisor

Location: Saline, MI

Schedule: Varies, typically five days per week

Pay Rate: $20/hour

Benefits: YES

We provide our full-time team members a generous compensation and benefits package, training, opportunity, and support. We provide resources, rewards, and incentives to our valued employees.

  • Health, dental and vision insurance
  • Flexible Spending Accounts
  • Company-paid life insurance
  • Various voluntary programs and insurances
  • 401(k) savings plan
  • Paid vacation, holiday, and sick time
  • Employee Assistance Program (EAP)
  • Plus, various perks

The Dining Services Supervisor supervises food services while ensuring resident satisfaction, quality care, regulatory agency compliance, and good public relations are achieved through the safe and efficient use of resources. The majority of your focus will be working/supervising service of the meals on the floors, interacting with residents and enhances programs and processes to help make the food and service better.

Essential Functions and Responsibilities:

The Dining Services Supervisor will be held accountable for competent care and quality services.

Nutrition, Health & Wellness

  • The Dining Department Supervisor is responsible for ensuring resident preferences and dietary needs are logged and staff are trained accordingly
  • They will also conduct meal rounds, be apart of monthly food committee and apply service recovery whenever necessary to satisfy the residents.
  • Supervisor may also partner with residents for any accommodations required during meal services

Regulatory & Safety

  • Adheres to facility confidentiality, HIPAA regulations, and patient rights policies.
  • Complies with regulatory standards, including federal, state, and accrediting agencies as evidenced by successful completion of surveys with no deficiencies.
  • Follows facility and department infection control policies and procedures.
  • Supervise and assist meal service to ensure meets resident dining standards.
  • Comply with policy and procedures for facility, NexDine as appropriate, including standard crisis procedures, emergency preparedness and life safety.

Teamwork & Communication

  • Orient, mentor and train staff in department and community as it relates to food and nutrition services.
  • Participates in and attends departmental meetings.
  • Collaborate on menus developed with leadership team.
  • Treat everyone as if they are your customer (staff, direct report, residents)

Supervisory

  • Planning and supervision of resident dining and service
  • Oversight of scheduling, hiring, performance and training of resident dining service personnel.
  • Ensuring coverage for all service areas through proactive management
  • Contribute to community strategic goals and objectives as they relate to food and nutrition services.

Performs other tasks that may be assigned.

Qualifications:

Education and Experience:

Previous experience in long term care preferred, but not required.

Any customer service training a plus

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of medical staff, healthcare professionals, managers, clients, customers, and the public

Who We Are:

We're NEXDINE, a fast-growing specialty dining service provider, we're the "Fresh Idea People". We offer excellent working conditions, empower creativity, cool technology and of course, great food.

We hire and keep great people We work as a team and everyone contributes to the success of our business. We want our employees to get excited about making great food while keeping our customers satisfied and coming back for more We want you to continue to learn new things and also teach others what you know so you too can grow We empower our people to make the choices that ensure every NEXDINE customer is satisfied with our services. We all work hard, love what we do and have fun too


NEXDINE is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other classification protected by law. NEXDINE participates in E-Verify.