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Controls Support Engineer

2 months ago

Findlay, United States SCHAEFER SYSTEM INTERNATIONAL INC Full time
Job DescriptionJob Description

SSI SCHAEFER is a leading material handling company that’s been in business since 1937. We’re a privately held international company with lots of diversity. You may be wondering about what a material handling company does, and that’s okay. We’re behind the scenes of our customers, and we make everything happen. Basically, we build small to large-scale projects that provide storage and distribution for manufacturers and retailers alike. This involves energy-efficient robotics, warehouse management software, data analytics, engineering, mechatronics, project management, and software development. Of course, we have a full support team of great people in our customer service, human resources, sales, marketing, accounting, and our very own warehouse teams.

We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We’ve won Best Places to Work™ several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and because we want our family team to be healthy, we provide generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we’ve got a great DNA culture here at SSI SCHAEFER—it’s that simple.

We’re also proud to be an equal-opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Essential Functions:


The Controls Support Engineer provides onsite technical support for automated material handling equipment in warehouses and distribution centers, using complex troubleshooting and problem solving with an array of technical tools.


  • Program, troubleshoot and repair interface between Programmable Logic Controls (PLC) and Material Flow System (MFS).
  • Program, troubleshoot and repair sensors, scanners, visualization systems, motors, frequency inverters and encoders.
  • Assist in identifying root cause of faults and production errors.
  • Work with Onsite staff and software developers to ensure maximum system uptime.
  • Analyzes system daily operation reports to track and identify opportunities for continued improvement.
  • Designs test scenarios to identify system issues.
  • Trains internal and external customers to increase system knowledge, resolve issues and prevent issues from recurring.
  • Updates help-desk ticketing system to track, monitor and resolve issues.
  • Creates documentation and training materials for system users and system service & maintenance.
  • Participates in customer and internal meetings.
  • Work as part of an international team to ensure maximum system uptime and performance.
  • Attends and participates in customer and internal meetings.

Qualifications:

  • 4-year degree in Engineering or equivalent combination of education and experience in similar work.
  • 1+ year of experience with PLC, .net or Siemens S7 PLC.
  • Knowledge of controlled drive engineering.
  • Familiarity with automation technology, e.g. conveyors, automated cranes, packaging technology.
  • Knowledge of bus systems, e.g. Ethernet, ASI, Profibus
  • Experience with AUTOCAD or E-Plan is a plus