Clinical Audit Coordinator

1 month ago


Long Beach, United States Advanced Medical Manage Full time
Job DescriptionJob Description

POSITION SUMMARY

The Clinical Audit Coordinator, assisting and informing the Manager of any barriers that may preventing tasks from being completed in a timely and efficient manner. Individual must be able to execute effective communications verbally and in writing, maintain patient confidentiality, and promote departmental and organizational goals.

RESPONSIBILITIES-DUTIES

  • Monitors timeliness of the deferral process for all authorization referral requests and assists with acquiring additional information, including demographic and medical information
  • Responsible for initial notification of the deferred status to the provider within 24 hours, and written notification to the member and provider with 72 hour of delay
  • Responsible for initial notification of the denied status to the provider within 24 hours, and written notification to the member and provider
  • Responsible for maintaining original copies of all deferred requests for submission for medical review after additional information is submitted
  • Assist with denial process for all authorization referral requests that have been denied by the Medical Director, including attachment of denials in Ezcap
  • PCP notification of patient admissions and discharges
  • Manage the Audit Manager application for UM issues per P&P
  • Runs applicable reports for the department utilizing database system (Approvals, Denials, Carve-Outs and Deferrals.)
  • Manage the claims reports in a timely manner
  • Communicates with delegation oversight from the healthplan to conduct the audits and help with the requirements of the health plan
  • Works on the “Corrective Action Plan” for the health plans and actively communicating with the various departments on the audit findings
  • Must be familiar with the contents of AMM Policy and Procedures and laws and regulations relating to Coordinators
  • Performs other duties as directed by Manager

EDUCATION AND EXPERIENCE REQUIREMENTS

  • Two to Three years related experience and/or training; or equivalent combination of education and experience preferred
  • High school diploma or GED, bachelor’s degree preferred.
  • Must be able to communicate both orally and in writing.
  • Ability to apply common sense, to read and comprehend simple instructions to carry out detailed written and/or oral instructions
  • Must be able to efficiently prioritize multiple high priority tasks
  • Must have the ability to work independently and be organized with minimal supervision
  • Must maintain strict confidentiality of all patient information and IPA business


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