Clinical Quality Auditor

2 weeks ago


Long Beach, California, United States Blue Shield Full time

Position Overview

The Clinical Access Program's Facility Site Review team is dedicated to ensuring that all MediCal members receive care from safe and high-quality providers. The Clinical Nurse Auditor, Consultant will report directly to the Clinical Training and Auditing Manager. In this capacity, you will evaluate physical site locations to confirm adequate capacity for delivering appropriate healthcare services, implement processes that support continuity and coordination of care, uphold patient safety standards, and ensure compliance with all relevant local, state, and federal regulations.

Key Responsibilities

As a Clinical Nurse Auditor, you will:

  • Perform clinical evaluations of provider locations, including physicians, ancillary facilities, hospitals, and various provider types, utilizing established criteria and guidelines to assess the facility and medical records.
  • Gather data and issue Corrective Action Plans (CAP) as needed, while tracking and following up on CAPs and other pertinent information to ensure evidence of corrective actions is documented.
  • Serve as a liaison, providing support and resources to providers to assist in fulfilling required corrective actions.
  • Report any instances of noncompliance, such as access issues or quality concerns, to the appropriate department along with suggested corrective measures.
  • Ensure all review documentation is completed, organized, and entered into the program data system according to established timelines.
  • Assist in the preparation and execution of necessary clinical auditing training, staff meetings, and/or offsite meetings as required.
  • Participate in regulatory audits, workgroups, and special projects for the department as assigned.
  • Provide training to internal staff as necessary.
  • Perform other duties as assigned.


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