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Lead Care Coordinator
3 months ago
At Barrow Brain and Spine (BBS), we have the best physicians, teammates and operational leaders in the Neurological industry We are a group of people that are incredibly passionate about building a world-class destination for neurological care as well as employment
As one of the largest private group practices in the US, BBS is looking for a Full-Time Lead Care Coordinator to join our Chandler team In general, the Lead Care Coordinator will:
- Registers new patients in the electronic medical record (EMR) prior to scheduling the appointment that includes demographic and insurance information. Schedules appointments as needed.
- Oversees the daily workflow of physician’s office. Provides direct support to physician and Care Coordinator as needed.
- Manages staff work schedules to reflect volume and operational need.
- Manages physician’s personal, clinical, and surgical schedules. Ensure all appointments are reflected on the physician’s Outlook and personal calendar. Manages physician’s travel schedule and arrangements.
- Ensures proper medical reports are available to the physician prior to patient arrival.
- Triages telephone calls when Care Coordinator is not available.
- Obtains authorization from insurance carriers for surgeries in accordance with hospital guidelines.
- Schedules surgeries and outpatients testing. Maintains patients recalls.
- Coordinates referrals for patients through insurance and other physician offices.
- Trains new Care Coordinators on patient registration, scheduling, taking vitals, rooming patients, entering orders, using medical equipment and supplies, arranging referrals, and other clinical operations required for the daily clinic workflow.
- Prepares all billings in computerized system for processing. Codes office charges and sends coding information to coder within BBS required timeframes.
- Has working knowledge of ICD-10 and CPT coding.
- Completes disability and FMLA forms for patients.
- Participates in continuing education opportunities.
- Provides coverage to other positions as requested.
- Supports BBS Compliance program by attendance in annual training and following compliance guidelines.
- Acts as an ambassador of the BBS practice and their respective physician. Provides exemplary customer-service to patients, families, teammates, vendors and all other BBS visitors.
- Performs other duties as assigned by Practice Manager and/or Provider.
- Ensure an extraordinary patient experience
Requirements:
- HS diploma or GED required.
- 2-3 years in a medical setting required.
- Experience with Centricity a plus.
As a teammate at BBS, your health and wellness matters We offer:
- Career growth
- Paid time-off
- Health insurance
- 401k
- Paid Holidays
- And much, much more
Barrow Brain and Spine is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex or gender, including pregnancy, stereotyping, gender identity, and gender expression, marital status, status of being a married woman, status of being an unmarried woman with children, military personnel status, veteran status, sexual orientation, genetic information, arrest record, status of being a victim of domestic violence or sexual assault, or any other characteristic protected by applicable federal, state or local laws.
