Operations Manager

6 days ago

Charlotte, United States Midas Hospitality Full time
Job DescriptionJob Description

Operations Manager - Residence Inn and Fairfield Inn & Suites: Charlotte, NC


Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.


Start Your Journey with Midas Hospitality:

Midas Hospitality is seeking an experienced Operations Manager to help oversee the Residence Inn and Fairfield Inn & Suites located in Charlotte, NC. This person will be responsible for overseeing the operation of the Housekeeping and Engineering departments of the hotel property. Areas of management include - budget, product quality and guest service.


What You Will Be Doing:

  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house.
  • Maintain rooms control procedures and reports discrepancies to General Manager by using the Rooms Discrepancy Daily Report.
  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Maintain a Preventative Maintenance Program within the rooms to ensure they are being kept up to standards on a quarterly basis and the proper documentation is being recorded.
  • Obtain bids from suppliers as needed.

The Ideal Candidate:

  • Previous hotel management experience
  • Ability to work nights and weekends

About Us:

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information: www.midashospitality.com


We offer a range of benefits including, but not limited to:

  • Growth and development tools and access to learning
  • Robust PTO policies
  • Medical/Dental/Vision Coverage
  • 401k matching
  • Employee Assistance Program
  • Discounted products and services

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.



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