Digital Accessibility Expert

1 month ago

Hartford, United States Stellar Professionals Full time
Job DescriptionJob Description

Digital Accessibility Expert

Applicant must have 5 years of experience with the following:

5+ years of experience assessing and improving digital materials and services (websites, digital interfaces, online transaction flows, PDFs, etc.) to comply with regulatory accessibility standards (WCAG, ADA, Section 508) - specifically WCAG 2.2 AA

5+ years of testing experience, conducting QA activities on systems and products: analyzing needs, testing process flows, planning service improvements, assessing test data, and implementing accessibility solutions

2+ years of product or project owner experience, working collaboratively with teams to improve products and services using digital accessibility technologies, policies, and best practices

2+ years of experience with language translation efforts, including the oversight and maintenance of accessibility standards around translation services both machine and manual.

Expertise in auditing systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams

Strong expertise in assistive technology tools such as JAWS, NVADA, Dragon, Fusion, deque, Wave, ZoomText. Also experience with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye glaze tech, and alternative mice/keyboards

Demonstrated proficiency with applying user-centered design (UCD) methodologies to effectively solve accessibility design problems

Strong understanding of responsive web design principles, techniques, and frameworks

Experience assessing and mitigating accessibility issues on internal business processes, including case management and data collection processes

Experience creating or contributing to the development of an accessibility policy for a business or institution

Demonstrated experience establishing governance standards and processes to support efficient maintenance of accessibility efforts

Creative out-of-the box thinking to provide solution-oriented guidance for optimizing services, using the latest digital accessibility techniques and tools

Can work both independently and collaboratively to advance accessibility standards in the UX, content, research, development, and technology spaces

Experience as a mentor or coach for product teams to promote accessibility-focused development within an agile system

Strong interpersonal and communication skills, including the ability to clearly present ideas and recommendations as well as receive and address challenges to your guidance

Proficient with KPI and success metric development, along with the ability to communicate the impact of accessibility efforts to stakeholders

Expert in facilitating the remediation of accessibility issues with little guidance

Strong ability to create and maintain documentation and best practice methodologies across multiple systems and functional areas

Ability to explain technical issues to non-technical stakeholders and communicate their implication on systems, processes, projects, and services. Able to facilitate discussions and solutions

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