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Field Service Specialist

2 months ago

Dickinson, United States Lufkin US Acquisition Company LLC Full time
Job DescriptionJob DescriptionField Specialist (Linear)BPU Services Job Title
Field Specialist (Linear)

Reporting Relationships
This position reports directly to the Regional Services Operations Manager.

Position Summary
Responsible for providing support to the Service Center Manager related to all areas of operation which will organize and direct functions, and activities related to the procurement, servicing, operation, maintenance, and repair of linear pumping units. The Field Specialist (Linear) will be responsible for coordinating and directing personnel, resources, and communications to meet business needs on linear pumping units, as well as helping to drive process improvements to help management and operations make tactical and strategic decisions.

Minimum Requirements

  • 4+ years’ experience in the Linear Style Pumping Units
  • Knowledge of Hours of Service and Oilfield Exemption rules
  • Travel experience to multiple jobs per day
  • Work overtime, weekends, and holidays as required
  • Work independently and without supervision
  • Valid state required driver’s license
  • Must have a clean driving record

Responsibilities

  • Diagnose and troubleshoot mechanical problems with oilfield equipment (Linear Pumping Units)
  • Provide subject matter expertise on Linear Pumping Units
  • Develop and maintain relationships with customers built on exceptional knowledge, quality, and reliability
  • Ability to sell Lufkin Services to potential new customers
  • Provide support to field service crews by resolving any problems that may arise, and fill in as needed on field service crews
  • Proactively understand the needs of the fleet including coordination with supervisor on vehicle standards and quantities
  • Train in areas of safety efforts such as pumping unit lock out tag out, DOT-FMCSA laws, and pumping unit rigging
  • Assists with equipment efforts such as crane rig up
  • Train in areas of equipment efforts such as bucket truck aerial lift
  • Train in areas of linear unit efforts such as installs, inspections, roll back/forward, alignment, belt replacement, SPM change, oil changes, and misc service work.
  • Other projects as required

Essential Characteristics

  • Results and success-oriented mentality, conveying a sense of urgency and driving initiatives to close
  • Experience in Linear style Pumping Unit fields
  • Familiarity with Beam Pumping Units
  • Ability to handle multiple simultaneous projects, business sensitive and confidential information, and prepare detailed records or reports
  • Ability to effectively interact with all levels of management
  • Proficient with Microsoft Office Suite or related database software packages
  • Strong problem solving, quantitative, and analytical skills
  • Strong oral and written communication skills
  • Strong interpersonal skills
  • Strong project management, time management, and organizational skills with a proven ability to meet daily, weekly, and monthly deadlines
  • Passionate about maintaining employee health and safety

Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this job.

LUFKIN US Acquisitions Company LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.