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Full-time Receptionist
2 months ago
Full-time Receptionist Needed
Competition BMW of Smithtown seeks a Front Desk Sales Receptionist with excellent customer service skills and a winning attitude. At Competition BMW of Smithtown, we believe our associates are our greatest asset. We provide ongoing training and reward outstanding effort and results.
Responsibilities
- Greet and welcome all customers coming into the dealership with a friendly attitude and uncover their needs.
- Answer phones, direct consumers to the proper department, and follow up promptly.
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
- Operate switchboard telephone system.
- Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the length of time customers spend on hold.
What We Offer:
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Experience as a receptionist or in customer service is strongly preferred.
- Experience with Microsoft Office Suite is a plus.
- Ability to communicate customers' interests, needs, and requests to management and sales personnel.
Schedule: Monday-Wednesday 12-8pm, Thursday-Friday 9-5pm, No weekends
This is a full-time position