Bodyshop/ Collision Center Manager

2 months ago


Sanford, United States Wilkinson Cadillac Chevrolet Buick GMC Full time
Job DescriptionJob Description

Job Title: Body shop/Collision Center Manager 

Location: Wilkinson Chevrolet Cadillac Buick GMC, Sanford. NC 

Schedule: Monday to Friday, No nights or weekends 

Job Type: Full-Time 

Salary: Competitive, based on experience, Supplemental: Bonuses and Commission 

Job Description: 

Wilkinson Chevrolet Cadillac Buick GMC is seeking a highly motivated and experienced Body shop/Collision Center Manager to join our team. The ideal candidate will have a proven track record in managing a busy and successful collision center, demonstrating exceptional leadership and organizational skills.  

Key Responsibilities: 

  • Manage Daily Operations: Oversee all operations of the collision center, including workflow management, staff supervision, and customer interactions. 

  • Team Leadership: Lead, train, and motivate a team of technicians and support staff to ensure high performance and efficiency. 

  • Customer Service: Ensure outstanding customer service, handle customer complaints, and resolve issues promptly. 

  • Quality Control: Maintain high standards of quality control, ensuring all repairs are completed to the highest standard in a timely manner. 

  • Budget Management: Manage the collision center's budget, including labor costs, parts procurement, and other expenses. 

  • Safety Compliance: Ensure all safety regulations and guidelines are strictly adhered to, maintaining a safe working environment. 

  • Vendor Relations: Maintain strong relationships with parts suppliers and insurance companies. 

  • Reporting: Prepare and present regular reports on the center’s performance, including financials, customer satisfaction, and employee performance. 

  • Insurance: Filing and collecting insurance claims and payments, submitting for supplementals 

  • Accounts Receivable: Handling accounts receivable for the collision center. Qualifications: 

  • Experience: Minimum of 3 years of experience in a collision center management role. 

  • Technical Knowledge: Extensive knowledge of auto body repair processes and techniques. 

  • Leadership Skills: Strong leadership and team management skills. 

  • Customer Service: Exceptional customer service and communication skills. 

  • Organizational Skills: Excellent organizational and multitasking abilities. 

  • Certifications: I-CAR, ASE, or similar certifications are preferred. 

  • Education: High school diploma or equivalent; additional technical or business education is a plus. 

  • Computer Skills: Proficiency in using management software and Microsoft Office Suite. 

Benefits: 

  • Competitive salary and performance-based bonuses 

  • Health and dental insurance 

  • Health savings account 

  • Paid time off and holidays 

  • 401(k) retirement plan with company match 

  • Employee Vehicle Discount Program 

  • Ongoing training and professional development opportunities 

 

 

"We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status."



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