Host

3 weeks ago

Palatine, United States Emmett's Brewing Company Full time
Job DescriptionJob DescriptionHost
Reports to Managers
We are looking for a customer-focused Host to join our team You will be welcoming guests,
seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
You are a natural people person who can quickly build rapport with guests and create a
welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your
excellent organization and communication skills to bring your best each day for yourself,
restaurant staff, and guests.
Responsibilities:
  • Greet guests and seat them at tables or in waiting areas
  • Provide guests with menus
  • Assign patrons to tables suitable for their needs and according to rotation so that servers
receive an appropriate number of seatings
  • Inform guests of current promotions and who will be serving them to ensure a smooth
handoff to the service staff
  • Manage the flow of guests into the dining and bar areas, provide accurate wait times to
incoming guests if appropriate
  • Clear and clean tables
  • Check and clean bathrooms

Qualifications:
  • Previous restaurant hosting or serving experience preferred
  • Friendly and customer-focused personality
  • Ability to articulate clear greetings and farewells to guests, as well as being able to
understand requests for assistance
  • Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
  • Ability to effectively communicate on the telephone
  • Must be able to carry trays or supplies (10-30 lbs.)
  • ServeSafe or Food Handlers certification (or must be willing to attain), A work place sexual harassment certificate


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