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Desktop and Network Support Engineer

2 months ago

Hollywood, United States Northern Light Radiology Associates, Inc Full time
Job DescriptionJob Description

Northern Light Medical Management has an exciting opportunity for n experience supporting radiology systems and applications. We are a successful, growing, hospital-based Medical Management company looking for a Desktop & Network Support Engineer who is dedicated to teamwork and operational excellence.

Qualifications

  • Associate's degree in information technology, computer science, or equivalent preferred but not required
  • Minimum of 3 years I.T. support with experience supporting radiology systems and applications
  • A+, Security+, Network+ and/or Microsoft certifications are preferred
  • Familiarity with Manage Engine Service Desk Plus and Endpoint Central is preferred
  • Familiarity with PACS, Voice Recognition and Artificial Intelligence tools
  • Strong technical aptitude configuring, deploying, and supporting routers, firewalls, and switches
  • Strong technical aptitude engineering and troubleshooting networks
  • Strong technical aptitude troubleshooting/resolving full range of desktop, mobile, and peripheral issues
  • Moderate to high-level experience with all MS OS platforms, MS 365 Web Based Apps, and MS 365 Admin Centers such as Entra ID, Exchange, SharePoint, Teams, Endpoint Manager, Security, Compliance, etc.
  • Moderate to high-level experience with all MS Azure Admin Tools

Role and Responsibilities

  • Act as primary I.T. support contact for all locations/end users
  • Create new user accounts along with required network and application access
  • Configure and ship computer equipment to ensure no delays to new hire start dates
  • Respond to all I.T. requests in a timely, courteous, and professional manner
  • Implement fixes & solutions based on standards and SLAs set by the CIO
  • Document work & escalate issues to the CIO promptly as needed
  • Work on-call evenings and weekends as determined by the CIO

This is a full-time position in our Miami, Florida office.Workweek: Wednesday - Sunday. Hours: 8:00am - 5:00pmPay Rate: DOE