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Server
5 months ago
Join a Winning Team: we are actively seeking guest-centric Server
We are a well-established multi-unit independent restaurant company. We provide an exciting and welcoming environment for our customers and employees alike.
Our ideal applicants are responsible team players who have strong communication and interpersonal skills. We prefer applicants with recognizable NYC experience in the role for which they are applying.
We offer a high-volume business, training and development, flexible schedules, paid time off, a positive and respectful work environment, and opportunity for advancement.
ESSENTIAL RESPONSIBILITIES: Server
Build the Business:
- Providing friendly attentive service that makes guests feel well taken care of and inspires their intent to return.
- All actions must be taken with the guest’s best interest in mind so as to establish rapport, build business, and acquire guest loyalty.
- Offering assistance and accommodating guest requests whenever possible.
- Offering a warm farewell and thank you to every guest as they leave the restaurant.
- Immediately notifying management of any guest complaints, including any interactions with a guest that lead you to believe that the guest is not 100% happy with their visit.
- Sell wine and beverages through proactive offering and product knowledge.
Drive for Results:
- Explain specials and menu items enthusiastically thru thorough product knowledge.
- Learn menu, POS, policies, and procedures and be able to execute accurately.
- Ability to execute tray service, carry three plates, and open wine professionally.
- The ability to learn and follow steps of service. Practice effective coursing of tickets and coordinate table maintenance.
- Set up, shift maintenance, and breakdown of dining room and service areas.
- Commitment to learning and executing all organization service standards; five behaviors, hospitality versus service, and steps of service.
- Accurate cash handling.
Qualified candidates will have:
- Excellent communication skills with guests, team members, and management.
- The ability to multi-task and prioritize while remaining calm and professional in a fast-paced environment.
- Understanding of hygiene and safety rules.
- Ability to perform the physical requirements of the job.
- A minimum 3 years of server experience in a well-rated restaurant.
- Ability to speak and read English.
- Commitment to maintaining availability that aligns with needs of the business
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
