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Customer Service Representative
3 months ago
- Travel Opportunities
- Team Incentives/Bonuses
- Individual Incentives/Bonuses
- Office Outings
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Opportunity for advancement
- Paid time off
- Training & development
State Farm Customer Service Representative
As a dedicated member of the Joe Sarrio State Farm Team, the employee will assist customers with inquiries, resolving issues, processing policy transactions, in addition to processing renewals, claims, and changes in a fun, upbeat, professional office.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.