Operations & Logistics Associate
2 weeks ago
Members of the Logistics team support the management of our most important assets, our machines. They work closely with critical stakeholders including sales, accounting, shipping, operations, third-party parts and service providers, distributors, brokers, and customers in managing the movement of all Frazil machines. This is a high impact role that will drive performance of the business immediately.
Key ResponsibilitiesOn the logistics team, every minute matters. While certain actions or tasks may be routine, you will be faced with unique challenges and problems to solve every day. This includes execution of and tracking of machine movements, troubleshooting machine bottlenecks, and ensuring quality data management in our internal and external systems. Daily responsibilities may include:
- Record machine movements in ERP and company internal asset tracking databases and CRM tools
- Review sales contracts for completeness before beginning machine movement coordination
- Coordinate with third party installers to complete timely machine movements
- Review completed jobs for accuracy and quality
- Support machine inventory counts; investigate and resolve inventory discrepancies
- Troubleshoot, problem solve and escalate problems as necessary
- Assisting with other critical projects as needed by Management
- Improve the process
Skills, Knowledge and ExpertiseOur best team members are natural problem solvers. They enjoy a fast-paced environment and are comfortable with change and ambiguity. Desired key skills and experiences needed to succeed in this role include:
- Bachelor's degree from a four-year university; preference given to those who have completed a supply or logistics program.
- Excellent communication. You are a natural born communicator and are comfortable communicating in writing, over the phone, and in person. You keep your calm when tensions rise and are able to deescalate as needed.
- You are a strong team player with a collaborative work style. You help before your criticize and always look to find the common ground.
- You are relationship builder, both internally and externally. You build rapport through active listening, professionalism, and kindness.
- You have a passion for the details. You enjoy task-based work and can handle lots of "little things" while maintaining accuracy and output.
- You are data-driven. Metrics are motivating and you enjoy some healthy competition now and then.
- You know how to manage your time, and to ask for help when you need it.
- You are comfortable giving and receiving feedback. You enjoy sharing ideas and ways to improve team processes as well a individual performance.
- You have excellent computer skills, including proficiency in Outlook, Excel, PowerPoint, One Note, and Word
BenefitsFrazil provides a full benefits package including Medical, Dental, Vision, Life Insurance, Voluntary & Supplemental Plans, 401k with Employer Match, PTO and Company Holidays.
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