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Certified Pharmacy Technician Bilingual
4 months ago
The Pharmacy Technician performs routine tasks at the direction of a pharmacist including processing prescription information, filling prescriptions, filing forms, processing patient transactions and overseeing inventory. The pharmacy technician must be fluent in Spanish.
KEY RESPONSIBILITIES
- Greets customers in person or over the telephone and assists customers with new and refill prescriptions, answers customers’ questions, and resolving customers’ complaints.
- Reviews prescriptions for accuracy and completeness. Processes prescription information in the computer per insurance and CCHS guidelines.
- Establishes and maintains patient profiles and records on computer using Pharmacy software.
- Prepares prescriptions at the direction of the pharmacist by counting, pouring, weighing, and or measuring medications. Selects appropriate container and affixes correct labels.
- Accepts and gives prescription information according to State law and CCHS policy
- Uses point-of-sale equipment to record sale of prescriptions and collects proper payments according to Pharmacy guidelines.
- Asks patients if they want to be counseled on their medications and refers them to pharmacist, if needed.
- Refers customer to pharmacist on duty when the patient requires prescription counseling, in accordance with state law or as directed by pharmacist.
- Completes customer transactions on the cash register, verifying customer information (correcting, as needed) and collecting customer payments.
- Contacts customers by phone to pick up prescriptions.
- Reconciles and balances cash drawer, prepares end-of-day reports, and prepares deposit and change order.
- Cancels medications which have not been picked up in the allotted hold time per policy.
- Ensures the appearance of the store is pleasing to customers and meets the requirements of the Corporate Office, performing required housekeeping tasks.
- Stocks medications and takes inventories at the direction of a pharmacist. Orders medications as need.
- Performs other duties, as needed.
JOBS THIS POSITION DIRECTLY SUPERVISES
If no supervisory duties, leave blank.
POSITION REQUIREMENTS
Education: High school and must be able to fluently speak Spanish.
Experience: At least one year experience as a Pharmacy Technician
Licenses or Certifications: Incumbents must be licensed with the Tennessee Board of Pharmacy. Pharmacy Technician certificate required from program accepted by the TN Board of Pharmacy.
Mental Requirements
Level 1 – Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 – Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
X
Level 3 – Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical Requirements
Activity
Approximate % of Time
Comments
Sitting
37.5%
Entering prescriptions
Standing
37.5%
Filling prescriptions
Walking
25%
Assisting customers
100%
Approximate percentage of time spent lifting, pulling and/or pushing: 20%
Maximum number of pounds required (with or without assistance): 20 lbs.
Types of objects the incumbent is required to lift/pull/push. Drug wholesaler totes, boxes of labels, copy paper, and prescriptions
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Degree of Hand:Eye Coordination Required
- Computer
80%
High
- Telephone
15%
Normal
Printer/fax/copier/scanner
5%
Normal
Approximate percentage of time incumbent spends in “on-the-job” travel, excluding commuting to regular work location: 2%
Working Conditions
Typical office-type environment but with regular exposure to patients who may be contagious. Potential exposure to drugs
OTHER REQUIREMENTS
Hours:
Monday-Friday: 8:30am-5:00pm
