Manager, Technology Research

2 weeks ago


Pensacola, United States NavitsPartners Full time
Job DescriptionJob Description

Technical Trainer

General Characteristics:

  • Responsible for the creation, and delivery of training and development programs to all levels of end-users and IT professionals.
  • Involved in training needs assessment process and vendor selection. Works closely with both IT and the business to understand system and training needs for applications and packages supported.
  • Develops documentation for custom applications and packaged applications, using a variety of mediums as needed. Designs training programs, classes, workshops, and Computer Based Training (CBT) and on-line help.
  • Delivers training to a variety of audiences, understanding and applying adult learning principles. More junior position works on and delivers training programs for standard packages and productivity tools (e.g., Word, Excel, e-mail). More senior position delivers technical training to IT professionals, and requires in-depth knowledge and experience in the systems/applications/programming languages supported (e.g., Oracle, NT, C++).

Dimensions Education:

  • Bachelor’s Degree in Instructional Technology, Computer Science, Information Systems, Education, or another related field.
  • Or equivalent work experience.

Experience: A minimum of 3 years of Training (including IT course development and delivery) experience.

Complexity:

  • Intermediate professional level role.
  • Works independently or on multiple IT training projects as a project team member, occasionally as a project leader.
  • Works on small to large, complex IT training projects that require increased skill in multiple technical environments and knowledge of a specific business area.
  • May coach more junior staff.



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