HVAC Installation Coordinator

3 weeks ago

Wilmington, United States Super Service Today Full time
Job DescriptionJob DescriptionSalary:

HVAC Installation Coordinator



Grow your career, receive competitive benefits, and work with a team that, from the top down, prides itself on being a close-knit community. If you like making a difference in the lives of customers, Super Service Today is the perfect place for you.



Super Service Today is seeking a qualified, hard-working individual to schedule and coordinate residential and commercial installation jobs for our HVAC installation teams. Candidates are expected to be knowledgeable of commonly-used concepts, practices, building codes, and procedures within the residential and commercial HVAC industry regarding the proper installation, maintenance, and repair of HVAC equipment. Candidates must demonstrate strong leadership and management skills, as well as the ability to interact with customers and fellow team members as part of a team-oriented environment. Candidates must be task oriented and organized in order to properly stage, schedule, and complete jobs in a timely and efficient manner all while minimizing costs and upholding Super Service Today’s quality standards.



In keeping with Super Service Today’s commitment to education and ongoing improvement, candidates should be self-motivated and driven to consistently improve his/her performance as well as that of the install department by consistently meeting or exceeding education, performance, and job costing goals. 



What We Offer:

  • Plenty of advancement opportunities
  • Paid training (huge personal development opportunity)
  • Growth opportunities
  • Paid holidays and vacations (for FT)
  • Medical/Dental/Vision (for FT)
  • Your birthday is paid



Duties:

  • Work safely following all company policies. 
  • Ensure high customer satisfaction. 
  • Effectively oversee all install department operations and procedures. 
  • Oversee installation job scheduling, equipment staging, and task workflow while maintaining job quality standards. 
  • Develop and implement ongoing employee job and safety training as well as quality control procedures.
  • Implement and oversee all department performance tracking measures. 
  • Provide ongoing logistical support to installation teams in the field. 
  • Work to maintain and improve department morale and employee job satisfaction. 
  • Effectively and positively communicate with all customers and office staff. 
  • Promptly and accurately complete all required paperwork. 
  • Any other assigned duties as directed by management. 



Education Requirements: 

  • High school diploma or equivalent. 
  • Minimum 3 years of experience in HVAC service and/or installation. 
  • 2 Years management or equivalent experience. 
  • HVAC and other job-related certifications are a plus



Key Competencies: 

  • Effective written and verbal communication skills (English required, other languages including Spanish a plus). 
  • Excellent customer service and problem-solving skills. 
  • Honesty, integrity, and dependability. 
  • Able to recognize and distinguish the performance characteristics of different types of HVAC equipment. 
  • Working knowledge of industry safety standards and HVAC equipment installation. 
  • Ability to access and present estimates for residential HVAC equipment installation. 
  • Familiarity with zoning, load calculations, and residential building and safety codes. 
  • A professional demeanor. 
  • Self-Motivated to succeed. 
  • Valid driver’s license with a good driving record. 
  • Must be able to pass a criminal background check. 
  • Familiarity with Microsoft Office Software (Word, Excel, and Outlook) a plus. 
  • Knowledge of Service Titan is a plus.



Physical Requirements: 

  • Able to tolerate temperatures above 120&degree; for extended periods of time 
  • Able to adapt to all environments including but not limited to confined spaces, rooftops, etc. 
  • Able to safely lift over 100 pounds. 
  • Able to work overtime, nights, and weekend hours 
  • Able to continually climb, balance, stoop, kneel, crouch, and/or crawl 


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