Billing Associate
3 weeks ago
Company Overview
Allbridge delivers property technology (PropTech) solutions that drive value for property owners in the multifamily and hospitality space to elevate the connected experience for residents and guests. We currently serve more than 1 million rooms across North America and the Caribbean partnering with owners, developers, general contractors, and operators who benefit from Allbridge’s combined engineering and support expertise with a vision of an innovative end-user digital experience.
We are rapidly growing and seeking top talent to join our team. If you want to work in a thriving industry that combines best-of-breed solutions with technology planning, engineering, installation, and support, Allbridge may be the company for you. Made up of talented, dedicated, and energetic professionals, Allbridge offers significant career growth opportunities, and competitive compensation and benefits which are designed to inspire, reinforce, and reward a culture of empowerment, teamwork, and a healthy work-life balance.
Join us in transforming property technology into one seamless, connected experience
Job Summary
The Billing Associate will play a fundamental role in ensuring accurate and timely invoicing to our customer base. You must be comfortable working with multiple departments, working with customers, generating accurate invoices, and managing your email as well as team email inbox. This role reports to the Billing Manager.
Essential Job Functions and Responsibilities:
Accurately and efficiently process sales into invoices to be sent to customers
Manage personal and team email inbox
Work with other internal departments (Sales Ops, Project Managers & AR) to ensure timely invoicing occurs or revenue recognition purposes
Research and understand our billing and sales operations procedures so that you may assist any customer inquiries or disputes
Participate in weekly meetings to discuss benchmarks and personal as well as team goals for the upcoming week
Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference and to answer questions
Ensure we have accurate data in our CRM
Consistently integrates Allbridge’s core values into their everyday habits by treating all customers, internal and external, professionally, honestly and respectfully
Accepts ownership and accountability of position responsibilities and strives to deliver results for customers that establish high standards, credibility and quality performance
Other miscellaneous duties as assigned by management
Required Qualifications:
3+ years of experience in a billing role in a corporate environment
Bachelor’s
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