Delivery Specialist

4 months ago

North Conway, United States Premier Rental Purchase of North Conway Full time
Job DescriptionJob DescriptionBenefits:
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Vision insurance

General Purpose:
Hiring Part time Delivery Driver. Responsible for proper and timely deliveries, installation, service calls, and retrieval of merchandise from customers residence. Has knowledge of the rental (lease) agreements, merchandise and customer relations. Maintains a constant level of communication with customers, co-workers, and management.

Essential Duties:
  • Responsible for assisting in the maintenance of Premier Stores Standards of Operation.
  • Responsible for making deliveries, service calls, and retrievals in a timely and professional manner.
  • Responsible for the proper care and movement of all merchandise in transport.
  • Maintain rented or leased units by making minor repairs when necessary or to transport the merchandise to our store for repair. When unit is repaired, return to the customers residence promptly.
  • Reviews delivery spreadsheet to be sure item, model and serial numbers match the item going out on the Rental (lease) Agreement and that is being delivered.
  • Answers the phone in a pleasant and professional manner.
  • Retrieve merchandise to be returned to store and relocate merchandise if the customer moves.
  • Carefully check rental (lease) returns and promptly refurbish to like new condition.
  • Serve our customers in a friendly and professional manner.
Additional duties, as time permits include:
  • Take and verify customer order forms for the customers.
  • Commit to achieving customer and revenue growth.
  • Assist in cleaning of store and company vehicles.
  • Assists the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals.

Requirements:
  • High school diploma, GED, or equivalent work experience.
  • Must have a valid drivers license and a good driving record.
  • Must complete the in store training program and have one year of experience in a job requiring customer contact.
  • Must be able to lift and carry loads up to seventy-five (75) pounds.

Required Skills:
  • Ability to understand oral and written instructions.
  • Ability to read, write and perform arithmetic functions..
  • Ability to reason and make independent decisions.
  • Ability to manage situations with customers and associates.
  • After training, working knowledge of all products in the inventory.

Efforts, Demands, and Conditions:


Work is performed in changing environments. Considerable walking, standing, and lifting are involved. Must be able to multi task. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
  • Must enjoy customer service and people.
  • Required to use a hand truck to move merchandise.
Work is normally performed in the store, in the field, and in customers homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.
  • Attending company or Premier Corp, Training Sessions may be necessary.

Relationships:

Requires daily contact with customers and store team. Occasional contact with external business associates (distributors, suppliers, etc.) is possible. Must communicate effectively with peers, and associates.

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