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Order Entry Clerk
2 months ago
At ACERTUS, culture is everything. We want people to want to work here. We have weekly huddles to hear from our team on how we can improve. And guess what? We act on your ideas
ACERTUS is an automotive logistics company that offers a portfolio of services that span across the vehicle lifecycle. As an Order Entry Clerk, you will be responsible for checking and verifying orders and providing status updates to customers. This position requires a high-level of accuracy and attention to detail.
Schedule: Hybrid: Monday - Friday 8:30am - 5:00pm: 3 days in office, 2 days remote.
Pay: $18 an hour.
What will you be doing?
- Verify and enter orders into the system.
- Process release paperwork.
- Answer carrier and customer chats.
- Verify and manage customer information.
- Review existing orders entered through accounting systems.
- Make adjustments and changes specified by the sales team or region.
- Communicate and problem solve with dispatch staff and other departments.
- Provide phone coverage and route calls to appropriate staff.
- Complete and update all order system work assignments in an efficient and accurate method.
- Other duties as assigned.
What are we looking for?
- Prior customer service experience preferred.
- Proficiency with MS Office, knowledge of Excel a plus
- Highly organized and detail oriented.
- Excellent oral and written communication skills.
- Positive attitude, team player.
- Ability to multi-task.
- Intermediate-level data entry skills.
- Ability to work independently.
- Willingness to learn and assume responsibility.
- Personal responsibility to manage change.
Benefits
At ACERTUS we believe that our employees are our greatest asset. Our benefits include:
- Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.
- Company Paid Time Off
- 8 Company Paid Holidays
- 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date.
- Casual Dress Code
- Tuition reimbursement
About ACERTUS
ACERTUS is an automotive logistics company specializing in vehicle lifecycle solutions. Our client centric model is enabled by our people, processes and innovative technology that are a differentiator in the industry. Our comprehensive portfolio of services is designed to provide solutions throughout the lifecycle of a vehicle. We offer a full suite of vehicle transportation services, customizable technology, a national title and registration platform plus compliance services, and a growing vehicle storage footprint throughout North America. ACERTUS – Relentless Drive to Deliver
ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.