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Account Services Representative
2 weeks ago
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Training & development
**Job Description:**
We are seeking a dedicated and customer-focused Account Services Representative to join our team. The Account Services Representative will be responsible for managing client accounts, addressing customer inquiries, and providing exceptional service to ensure client satisfaction. The ideal candidate should possess strong communication skills, attention to detail, and a proactive approach to problem-solving.
**Responsibilities:**
- Serve as the primary point of contact for client accounts
- Build and maintain strong relationships with clients through regular communication
- Address client inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to ensure client needs are met efficiently
- Monitor account activity and identify opportunities to upsell or cross-sell products/services
- Prepare reports and documentation related to client accounts
**Requirements:**
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
**Qualifications:**
- Experience in client relationship management or account services
- Ability to work independently and as part of a team
- Strong organizational and time management skills
**Benefits:**
- Competitive salary
- Opportunities for professional development and career growth
- Supportive work environment with a focus on teamwork and collaboration
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