Warranty Administrator

3 weeks ago

Corpus Christi, United States Optimum RV Florida Full time
Job DescriptionJob Description

Optimum RV is looking for a qualified Warranty Administrator to join our team

The Warranty Administrator is responsible for communicating with manufacturers, securing replacement parts and repairs for defective merchandise. The Warranty Administrator handles the shipment of defective parts, arranges for the delivery of replacements or receipt of credit, keeping an accounting of transactions, and handling all warranty requests in compliance with both company standards and legal requirements. In certain industries that experience a high volume of warranty requests. The warranty administrator may be tasked with other warranty duties.

Responsibilities:

  • Efficiently review and process warranty claims.
  • Document and track claims through completion.
  • Ensure claim legitimacy and adherence to warranty agreements and company policy.

Minimum Qualifications:

  • Previous Warranty processing experience preferred
  • Customer Service and team oriented
  • Ability to work in spreadsheets cross referencing data
  • Current and valid driver's license
Essential Characteristics:

RELIABLE

  • We do what we say we're going to do, when we say we're going to do it... every time.

HUMBLE

  • We are trainable, coachable and confident... not arrogant.

HUSTLE

  • We are self-motivated, driven and never satisfied.

TEAM PLAYER

  • We are stronger as one. We help each other, regardless of department or position.

LOYALTY

  • We are committed to the success of the company through ups and downs because this is our career.
 

Optimum RV offers an excellent benefits package to all eligible employees including: 

  • Competitive wages 

  • Medical insurance 

  • Dental insurance 

  • Vision Insurance 

  • Company-Paid Life insurance 

  • Supplemental Life Insurance 

  • Short & Long Term Disability 

  • Critical Illness, Accident and Hospital Indemnity coverage 

  • EAP 

  • Wellness Program including Gym Reimbursement 

  • Vacation, Personal Time & Holiday pay 

  

Optimum RV complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice. 

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