Lodge Housekeeping Supervisor
4 weeks ago
Position: Lodge Housekeeping Supervisor
Department: Hotel
Wage: 18.00/hr.
POSITION SUMMARY: Provide overall direction of institutional housekeeping programs.
ESSENTIAL DUTIES: Specific areas of responsibility included, but not limited to:
- Responsible for supervising, training, scheduling, assigning, counseling, all assigned Housekeeping Team Members.
- Assist with supply and equipment inventory and notifying manager of purchase needs.
- Investigate new and improved cleaning instruments and methods and make recommendations for improvement.
- Facilitate the flow of information throughout the property by organizing, facilitating, and attending regularly scheduled meetings with other hotel departments.
- Assists in planning budgets for housekeeping department.
- Review various reports, identifying potential misinformation and/or conflicts, and reporting to appropriate individuals.
- Analyze service and general operations for the housekeeping department on a daily basis, giving feedback and offering direction, as needed.
- Maintain a good working knowledge of both company-wide and departmental policies and procedures.
- Perform other duties as assigned.
QUALIFICATIONS:
1. Education: High School diploma, or Equivalent, preferred.
a. Possess effective communication (verbal and written) skills in English. Bilingual in Spanish a plus.
2. Work Experience:
a. Two (2) years of experience in the Hotel industry.
b. Three (3) years of supervisory experience.
3. Knowledge, Skills, and Abilities:
a. Intermediate computer literacy, required.
b. Able to speak, read, write fluently in English.
c. Excellent organizational and communication skills.
d. Excellent customer service skills and be able to effectively de-escalate tensions while maintaining a calm, professional demeanor.
4. Be at least 18 years of age.
5. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.
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