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Customer Service and Sales Agent
5 months ago
The Representative performs many different duties at Cedar Gill including customer service, upselling products and services, troubleshooting customer issues, and providing sales support.
RESPONSIBILITIES
- Greet customers as they enter.
- Answer customer questions regarding products and services.
- Manage the company events, tradeshows, and retail partners effectively.
- Maintain customer information and confidential documents.
- Assist sales team with new product launches and promotions.
- Bachelor's degree preferred, high school diploma required
- One to three years of customer service experience
- Quick learner ready to assist on new projects
- Customer service skills
- Effective communication
- Organization
- Closing skills
- Cross-selling and identifying customer needs
- Basic marketing knowledge
Cedar Gill is a fast-paced client services office full of enthusiastic and dedicated employees. Our company prides itself on its dedication to our clients and the support of one another. We enjoy a professional work environment and monthly gatherings outside the office.