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Behavioral Health Center-Receptionist

2 months ago

Jeffersonville, United States Family Ark Full time
Job DescriptionJob DescriptionSalary: $15.00 - $18.00

Job Description

Family Ark provides individual, family, and group therapy services to youth and families in southern Indiana. The BHC receptionist welcomes visitors to the Family Ark Behavioral Health Center and provides any needed assistance to them. They ensure operational readiness, as well as the appearance and presentation of the office and other client areas. This position reports to the Office Manager.


Family Ark provides quality human service programs which promote positive change in the lives of children and families in the communities we serve.


Full-time employees earn 3 weeks of PTO and 64 hours of sick time, which includes mental health days.  We offer 11 paid holidays, including the employee's birthday and a personal cultural holiday
Great culture and a lot of internal support  Flexible schedule allows you to meet your needs, as well as the needs of your clients


Key Responsibilities Include

  • Performs office activities such as: filing, records maintenance, preparing correspondence, maintaining the necessary office supplies, faxing records and mail distribution according to agency policies and procedures.
  • Responds to incoming phone calls in a friendly and professional manner, scheduling appointments in the medical system.
  • Responsible for collecting and processing intake documents during the client registration process. Enters new client information into the medical system, therapist list and internal BHC census sheet. 
  • Routinely, on the 2nd and 16th of the month, checks Medicaid eligibility for FABHC clients.  Performs other duties and responsibilities as assigned, including tasks that support and assist with agency-wide goals and activities. 
  • Conducts building and safety checks routinely and when maintenance or repairs are indicated, and ensures action is taken. 


Minimum Requirements

  • High School Diploma or GED required.  
  • One years’ experience as a receptionist or similar position. 
  • Experience in behavioral health preferred. 
  • Experience with Medicaid billing a plus. 
  • Exhibits regular and punctual attendance.
  • Computer and word processing skills. 
  • Must be able to work independently and meet strict deadlines. 
  • Must be able to work with a diverse population.
  • Must be able to pass extensive background checks.
  • Family Ark is a drug free workplace.  Candidates are subject to pre-employment and random drug/alcohol testing.


The Family Ark Environment is Unlike Any Other


  • Beautiful 76-acre campus includes natural wetlands, walking paths, and open play spaces.  The campus is a unique part of who we are, and is utilized for family events, therapeutic activities, supervised family visitations, and community events.
  • Collaborative, flexible, and high-energy work environment.
  • Ongoing, new program development.
  • Work and training in cutting-edge, clinical best practices such as TF-CBT and Motivational Interviewing.
  • Comprehensive benefits package: medical, dental, vision; employer-paid life, Accidental Death & Dismemberment and Long-Term Disability; 403(b); mileage reimbursement.
  • Paid Time Off: 120 hours of paid vacation and 64 hours of paid sick time per year, 11 paid holidays - including a birthday holiday and personal cultural holiday.
  • Flexible schedule


Job Type: Full-time

Classification:  Non-Exempt