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Full Time Occupancy Specialist

4 months ago

Albany, United States CRM Rental Management, Inc. Full time
Job DescriptionJob Description

Full Time Occupancy Specialist

Come join our AMAZING team

CRM Rental Management, Inc. is hiring an Occupancy Specialist at our Robinson Square and Ashfield Apartents in Albany and Latham, NY Area. HUD/LIHTC Housing knowledge is required. Please visit: www.crmrentalmgmt.com for more information about CRM.

Our company continues to grow and expand providing us with the opening for new talent

Occupancy Specialist Duties & Responsibilities:

  • The Occupancy Specialist is the individual who processes and oversees the operational aspect for the assigned property.
  • The Occupancy Specialist will organize and maintain property and tenant certifications, re-certifications, vouchers, verifications, and monitor monthly rental payments and prepare the corresponding monthly financial Book Close reports.
  • The Occupancy Specialist will contact a person of authority if any situation warrants an action or decision not included in their duties and responsibilities.
  • Process verifications, certifications, re-certifications, vouchers, and monitor/process monthly rental payments, and prepare the corresponding monthly financial Book Close reports.
  • Handle and monitor all EIV monthly reports, EIV for re-certifications, criminal and background for EIV.
  • Prepare 236 Excess Income accounts (if applicable) in addition to reconciling security deposit / withdrawal accounts with designated banking institution.
  • Perform MINC’s submissions and approvals.
  • Attend company meetings when requested and Section 8, LIHTC, and other compliance training as available.
  • Review rental applications and make resident decisions in accordance with Resident Selection Plan, Rental Criteria and all applicable laws and regulations.
  • Ensure property is prepared for scheduled audits or regulatory inspections.
  • Monitor apartment inspections relating to move-in and move-out procedures.
  • Update vacancy status daily and coordinate efficient unit turnover schedule with Maintenance Supervisor.
  • Maintain a positive customer service attitude; be professional, pleasant and responsive to residents, prospective residents, vendors and contractors.
  • Monitor effective lease renewal procedures to maximize continued occupancy and income.
  • Maintain monthly lease renewals, prepare all necessary documentation, and schedule and conduct interim and annual re-classifications or lease renewal signings according to policies and procedures. *Please refer to compliance section and policy and procedures for affordable housing.

Occupancy Specialist Requirements:

  • Must have 1-3 years’ experience in the HUD/LIHTC/RD/Affordable Housing field.
  • Section 8 / Tax Credit experience required.
  • COS/TCS certifications required.
  • Position requires good rental leasing, financial bookkeeping skills, and managerial skills.
  • Good communication skills, confident, and positive attitude.
  • Ability to interact with a wide range of people and diplomacy in handling problems of residents.
  • Must be proficient with a computer and all Microsoft Programs and On-Site Rental System.
  • Must be able to type 30 WPM and be organized.
  • Knowledge of Boston Post a plus.
  • Must be able to manage a variable schedule and remain available for property emergencies.

CRM Regional Property Manager- Team Member Benefits:

  • Competitive Salary
  • Annual reviews and bonuses
  • EAP with several Discount programs
  • 11 paid holidays
  • PTO
  • 5% 401k match
  • Excellent insurance options/benefits that are 75% employer paid.

We are an equal employment opportunity organization.