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Warehouse Lead

2 months ago


South Hackensack, United States Goodwill Industries Of Greater New York Full time
Job DescriptionJob Description:

Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Position Title: Warehouse Team Lead Department: Salvage/Retail Operations Reports To (Title): Warehouse Operations Manager Position Type: FLSA - Non-Exempt Supervising Staff: General Purpose: In a few brief sentences summarize the primary duties and responsibilities. The Warehouse Team Lead is responsible for supporting the Warehouse Operations Manager, ensuring the day-to-day activities of the warehouse run seamlessly and as scheduled. in the daily operation of the warehouse and overall employee experience . He/she demonstrates leadership by modelling Goodwill NYNJ CARE service standards to elevate warehouse performance. This individual will help to train and coach associates to achieve daily productivity goals. The Warehouse Operations Team Lead executes the movement and distribution of raw/corporate donations based on direction from the Warehouse Operations Manager. The Warehouse Team Lead provides daily inventory counts to the Warehouse Operations Manager, making recommendations on the amount of inventory to cycle through. Essential Functions: Describe the duties that define the core responsibilities of the job. Lead warehouse team to meet/exceed operational goals by implementing strategic plans to drive efficiencies; utilizing key metrics to support performance and drive improvements. Review store product, transfer, equipment and supply requests at 2pm daily. Ensure all store requests are placed in the appropriate grid to be loaded by Ryder truck driver.Provide consistent feedback to the Warehouse Operations Manager and Ryder dispatcher to minimize delivery/pick up discrepancies to ensure service levels are met.Support the Operations Manager and Director to, train, and develop team ensuring all positions are filled in a timely manner with qualified candidates.Guide and provide in the moment training and provide feedback to the Operations Manager to resolve employee relation issues in a timely and effective manner.Conduct monthly audit and review of product/trash sent by stores to the warehouse, ensuring adherence to labeling SOP. Communicate findings to the Warehouse Operations Manager as identified.Ensure that all product pickups are communicated upon arrival to the Warehouse Operations Manager and stored in the designated area for review and distribution.Monitor to ensure that all Health and Safety protocols are being adhered to by all warehouse employees and visitors and notify the appropriate leader if they are not.Ensure cleanliness and organization of the warehouse is maintained consistently.Ensure that all equipment is operational through consistent inspection. Communicate any findings to the Warehouse Operations Manager and Director of Logistics immediately. Ensure that Goodwill and Ryder employees are adhering to security protocols, partnering with Ryder Senior Manager, VP of Asset Protection and Director of Logistics when necessary.Ensure all opening/closing security protocols are performed every shift worked. Ensure that all Asset Protection protocols are adhered to, partnering to identify internal and external Loss Prevention issues.Provide feedback and observations to the Operations Manager to support employee performance.Promote a culture that embraces growth & development build bench strength and create opportunities for career advancement. Deliver high performance results through effective decision - making, planning, and execution. Lead change and innovation, creating an environment that embraces change and inspires high engagement.Lead by example as a Goodwill NYNJ Brand Ambassador to establish mutually beneficial relationships within the communities we serve.Assume the responsibilities of the Warehouse Operations Manager in their absence, meeting the same level of expectation.Perform other related duties, as assigned by the Warehouse Operations Manager and Director of Logistics. Activities are subject to change/added to meet business needs with management approval. Qualifications: Describe the minimum educational and experience requirements/preferences. The following qualifications are required:· Strong Communication Skills (written and verbal) with team members, leadership teams and colleagues.· Flexible to work all shifts (nights and weekends).Ability to exert 50 to 100 pounds of force occasionally, and/or 25-50 pounds of force constantly to move objects.· Able to remain on feet for long periods of time.· High School diploma or equivalent. Skills Required: Describe the minimum skills required or preferredAbility to understand and implement directives.Demonstrated collaborative skills and ability to work well within a team.Ability to receive feedback and act when appropriate.Accuracy and attention to detail required.Proven ability to drive and exceed individual and store results.Ability to adapt to challenges while remain professional in a constantly changing retail environment.Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Special Working Conditions: Describe unusual working conditions or environmental factors.See Attached Physical Demand AnalysisForklift operation/heavy machinery operation is required and will be provided. Approvals: Employee: Date: Print Signature Direct Supervisor: Date: Print Signature director: Date: Print Signature Vice President: Date: Print Signature Approved by: Samantha Rich/Christina Luback- 8/12/22 Goodwill Industries of Greater New York and New Jersey Physical Demand Analysis Employee Name: Position: Warehouse Team Leader In addition to the functions described above, this role may include other responsibilities and duties as assigned on occasion, based upon Goodwill NYNJ needs or requirements. Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. WORKING ENVIRONMENT:Material and equipment used: Computers, faxes, copiers, phones.Travel requirements: minimalHazardous exposure category: Place an “X” in the appropriate category for the role:____ ____ involves an inherent potential for contact with blood, body fluids or tissues. Appropriate protective measures are required for every employee engaged in Category I tasks.__________ Involves no exposure to blood, body fluids, or tissues, but potential exposure in usual work. Employees performing Category II tasks don’t need to wear protective equipment, but they should be prepared to put on protective equipment on short notice._____x_____ involves no exposure to blood, body fluids, or tissues, although situations can be hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids. PHYSICAL REQUIREMENTS LIFTING REQUIREMENTS- Place an “X” in the appropriate level for the role. _____Sedentary work-Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met._____Light work-Exerting up to 20 pounds of force occasionally, and/or to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work. _ __Medium work-Exerting 20 to 50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.__X __Heavy work-Exerting 50 to 100 pounds of force occasionally, and/or 25-50 pounds of force constantly to move objects. Physical demand requirements are in excess of those for medium work._____Very heavy work-Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work. Page 2 Goodwill Industries of Greater New York and New Jersey Physical Demand Analysis Employee Name: Position: Sales Specialist Print FREQUENCY Place an “X” in each box that is appropriate to the role. Follow other instructions as written. Never (N) Occasionally (O) Frequently (F) Constantly (C) 0% 1-33% (per shift) 34-66% (per shift) 67-100% (per shift) To be moved: Include weight of object and distance carried Description of movement: lift, lower, push, pull, carry reach above. N O F C Blue Bins, Z-Racks: Lift, pull, push, carry, reach above X Equipment: Pallet Jacks Pull, Push, Lift, Reach X Equipment: Hampers, Cages Pull, Push, Lift, Reach X Physical N O F C Physical N O F C Standing: X Fingering: X Walking: X Handling: X Sitting: X Feeling: X Stooping: X Visual acuity: near X Kneeling: X Visual acuity: far X Squatting: X Depth perception: X Climbing: X Color discrimination: X Balancing: X Peripheral vision: X Other: Talking: X Reach above shoulder: X Hearing: X Reaching-at or below shoulder: X Running: X Grasping: X Other: Physical surroundings: N O F C Environmental conditions: N O F C Cold (50&degree;F or less): X Chemicals: X Heat (90&degree;F or more): X Gases Fumes: X Dampness: X Dust: X Inside Work: X Radiation: X Outside Work: X Other: Walking surface: X Vibration: X Heights: X Noise: X I have read the role summary and its attachments and understand the responsibilities. Employee Signature Date