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Esthetician

4 months ago

Santa Monica, United States Regent Spa Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance

Company Overview
Regent Santa Monica Beachan IHG Hotels & Resorts (IHG) propertylands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. Regent Santa Monica Beach Opening 2024

Job Summary
The Esthetician is responsible for providing guests with comprehensive and professional facials, baths, and body therapies. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

A little bit about your day:


Reporting to the Director of Spa, every day is different, but you will mostly:
  • Promote Regents service philosophy and style through our people attributes.
  • Understand and adhere to Regent Spa policies and procedures.
  • Set up and maintain tidy treatment areas, respecting colleagues.
  • Conduct spa facility tours for guests when required.
  • Collaborate respectfully with guests and coworkers.
  • Meet guest service standards, including Forbes Five-Star Standards.
  • Report guest issues to Spa Manager on Duty.
  • Engage in daily client outreach, tracking retail goals.
  • Maintain 20% customer retention.
  • Uphold safety and sanitation standards.
  • Ensure proper cleaning and sanitization of products, rooms, and equipment.
  • Adhere to state licensing regulations and use required PPE and sanitation standards.
  • Make decisions within established policies and procedures.
  • Maintain staff communication by checking and refreshing bulletin boards and mailboxes for spa-related information.
  • Attend all departmental and property training sessions and mandatory staff meetings.
What We need from you:
  • Must have a High School diploma or equivalent.
  • Must have current state Esthetics License.
  • Candidate must be authorized to work in the US.
  • Must have at least 1-3 years experience in an Esthetician position, preferably in a hotel/resort.
  • Must be able to stand for long periods of time.
  • Knowledge of Esthetics and Esthetics practices.
  • Must have a flexible schedule, including days, nights, holidays, and weekends, and must be available on an "On Call" basis, if needed.
  • Must be polished, professional, and have a strong command of both written and verbal English.
  • Must be organized, timely and detail-oriented.
  • Basic Computer software skills.
What you can expect from us:
The hourly pay rate for this role is $19.00, plus commission. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleagues pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Companys sole discretion, consistent with the law.

Join us and youll become part of the global IHG family and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Compensation: 16% Service Commission + $19.00 hourly + Service Charge + Retail Commission