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Customer Service Representative

4 months ago

Austin, United States Yan Yan Tung - State Farm Agent Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Training & development

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products. Besides 401k, health benefits, PTO, as well as annual bonus and promotions. We also always have snacks and food available at the office and buy our team lunch at least once a week, we also have team outings frequently.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Provide remarkable customer service, schedule appointments, identify customer needs, and make appropriate recommendations for products and services.

As an Agent Team Member, you will receive...

  • 401K
  • Salary pay plus commission/bonus
  • Paid Time Off, Health Insurance 50% Subsidy, Life Insurance, & other benefit options.
  • Growth potential/Opportunity for advancement within my agency
Requirements

  • Interest in recommending products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.