Entry-Level UC Helpdesk Technician

3 weeks ago


Portland, United States Pacific Office Automation Full time
Job DescriptionJob Description

Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to 30+ branches located in ten western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

Pacific Office Automation is seeking to add an Entry-Level UC Helpdesk Technician for our growing team. Our ideal candidate is looking to start their career in the IT world, has a technical mindset, strong communication skills and valuable customer service experience. This is a great position to learn how to handle networking issues and interface with end users

Essential Job Duties:

  • Provides support for our Hosted Voice customers seeking assistance with Moves, Adds, Changes or Deletions requests.
  • Troubleshooting complex issues with software, handsets, and quality of service-related matters.
  • Maintains best practices for implementation and service among other staff
  • Supports our distributed Data Centers and internal infrastructure.
  • Learning to use apps like Wireshark to troubleshoot handshaking processes for SIP traffic to help isolate call quality and routing related issues.
  • Learn how to use IP networking and IP routing.
  • Help respond to situations where customer equipment and applications have failed and to isolate or fix problems with the product
  • Assist with virtual deployments and data entry of new Hosted Voice implementations.
  • Work closely with senior staff and project managers to execute new installations and add-ons.
  • Any Help Desk experience is a plus.

Qualifications

  • Associate Degree is preferred
  • Technical Mindset
  • Customer Service experience
  • 0 -2 years with VoIP and/or Unified Communications platforms.
  • Excellent written and oral communication skills
  • Working knowledge of Microsoft Office 365

Benefits

  • Advancement and growth into leadership roles
  • Team-player environment
  • Medical/Dental/Vision/Life insurance plans
  • Matched 401k
  • PTO, Vacation, Sick Leave
  • FSA/HSA programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

#LI-Onsite


  • Helpdesk Support Technician

    Found in: beBee jobs US - 3 weeks ago


    Portland, Oregon, United States Pavelcomm Full time

    Position Summary:The role of the Helpdesk Technician requires an exceptional individual who possesses the ability to support both the human and technical sides of technology. The Helpdesk Technician will rely on excellent client service, problem solving, and communication skills to provide technical support in order resolve most day-to-day issues. Success in...


  • Portland, United States ALS, Inc. Full time

    About you:Responsible for operation of oil analysis test equipment. Basic maintenance of equipment including calibration and standardization. Meet sample production requirements as determined by the laboratory manager. Handles used oils, diesel fuels Laboratory Technician, Technician, Laboratory, Entry Level, Manufacturing, Healthcare


  • Portland, United States Maintenance Tech., Inc Full time

    Job DescriptionJob DescriptionWe are looking for a maintenance technician to join our growing team! This is an entry level position and we would like someone with some mechanical experience. No certifications required! If you are someone who has experience working with their hands - particularly with mechanical equipment - and you are interested in learning...


  • Portland, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our...


  • Portland, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth...

  • Laboratory Technician

    Found in: Resume Library US A2 - 1 week ago


    Portland, Oregon, United States ALS Environmental Full time

    Overview: Imagine your future with us!   At ALS, we encourage you to dream big.When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most...


  • Portland, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our...


  • Portland, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our...

  • Pharmacy Technician

    4 days ago


    Portland, United States Jackson Pharmacy Full time

    Jackson Pharmacy Professionals is the one of the nation's leading pharmacy-specific staffing and placement companies. We are partnering with a leading long term care pharmacy in the area that is hiring due to tremendous growth. This is a fast paced position and we are hiring ASAP. This is a great fit for someone reliable, hard working, and would be open...


  • Portland, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth...


  • Portland, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth...


  • Portland, United States Pacific Office Automation Full time

    Career Opportunities with Pacific Office Automation Careers At Pacific Office Automation Share with friends or Subscribe! Current job opportunities are posted here as they become available. Unified Communications Technical Account Manager Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the...


  • Portland, United States Al Willeford Chevrolet Full time

    Job DescriptionJob DescriptionThis position will be an entry level helper that will be trained as they work for a very rewarding trade that may develop into a full time body technician. This is a great trade with excellent income potential, benefits, paid time off and a family friendly environment where some employees have been employed as long as 25...


  • Portland, United States Al Willeford Chevrolet Full time

    Job DescriptionJob DescriptionThis position will be an entry level helper that will be trained as they work for a very rewarding trade that may develop into a full time body technician. This is a great trade with excellent income potential, benefits, paid time off and a family friendly environment where some employees have been employed as long as 25...


  • Portland, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us...


  • Portland, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us...

  • Pharmacy Technician 1

    Found in: Lensa US P 2 C2 - 7 days ago


    Portland, United States Oregon Health & Science University Full time

    Assist pharmacist through performance of the accurate execution of the following activities: Computer order entry of outpatient orders Filling medication orders Answering telephone, filing, billing / crediting and medication profile maintenance. Load Pharmacy Technician, Technician, Pharmacy, Medication, Healthcare, Patient

  • Pharmacy Technician

    Found in: Adzuna US C2 - 5 days ago


    Portland, ME, 04122, Cumberland County, ME, United States Jackson Pharmacy Full time

    Jackson Pharmacy Professionals is the one of the nation's leading pharmacy-specific staffing and placement companies. We are partnering with a leading long term care pharmacy in the area that is hiring due to tremendous growth. This is a fast paced position and we are hiring ASAP. This is a great fit for someone reliable, hard working, and would be...


  • Portland, United States The American Red Cross Full time

    Meet the quality and quantity production goals, while prioritizing workload expectations and maintaining accurate documentation Perform good inventory management practices throughout the manufacturing and distribution process. Perform data entry and Manufacturing Technician, Technician, Blood, Manufacturing, Healthcare


  • Portland, United States HTG, Inc. Full time

    Job DescriptionJob DescriptionSalary: $21-$23 DOETasks and Responsibilities:HTG is looking to fill an IT desktop and peripheral asset management role. This is an on-site full-time position. Background Check and Pre-Employment Drug Screen are Required. This individual will be responsible for:Managing Inventory levels of PCs/Mobile devices and...