Unified Communications Technical Account Manager

1 week ago


Portland, United States Pacific Office Automation Full time
Job DescriptionJob Description

Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

As a Technical Account Manager (TAM) your responsibility is to support our current client base in a post-sales relationship. This includes all aspects of the Unified Communications sale including post-sales calls, directing the client with on-boarding, conducting network discoveries, and providing technical direction and support. Complete quarterly business reviews, maintain a good working technology relationship with current clients and sales engineers.

Essential Job Duties

  • A comprehensive consultation with UC clients at the highest technical levels on a quarterly basis.
  • Provide Technical recommendations during the initial sales process, presenting the components of the Maturity Model and assist with a Technology roadmap.
  • Work in a team environment with other TAM’s that support our clients.
  • Design, write and develop a scope of work for UC applications and hardware installations.
  • Facilitate meetings and strategic planning sessions with current clients in order to satisfy, retain and expand our account base.
  • Providing training, development, and direction of UC Engineers that support over 200 Outside Sales Representatives.
  • Developing and maintaining a 'trusted advisor' relationship with the current UC service desk, sales teams, and clients.
  • Ongoing development and understanding of key vertical market trends, regulations, and compliance requirements. Ongoing development of UC and industry knowledge.

Qualifications

  • 3-5 years’ experience as a Technical Account Manager
  • Bachelor’s degree in Business, Computer Science, or Management Information Systems
  • Net+ Certified, SSVVP, SCCA, CAPM
  • Knowledge of UC managed services, UC Project engineer, sales experience, coupled with management in a technical field.
  • A good understanding of general UC operations and service management
  • Great customer service
  • Risk mitigation, security, UCaaS, CCaaS, SIP, Active Directory, SSO

Benefits

  • Trips, clubs, awards, group events, team building
  • Team-player environment
  • Matched 401k
  • Medical/Dental/Vision/Life insurance plans
  • PTO, Vacation, Sick Leave
  • FSA programs/HSA programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

#INDSP

LI-Onsite

#ZR



  • Portland, United States Pacific Office Automation Full time

    As a Technical Account Manager (TAM) your responsibility is to support our current client base in a post-sales relationship. This includes all aspects of the Unified Communications sale including post-sales calls, directing the client with on-boardin Technical Account Manager, Account Manager, Communications, Technical, Manager, Sales Engineer,...


  • Portland, United States Pacific Office Automation Full time

    Career Opportunities with Pacific Office Automation Careers At Pacific Office Automation Share with friends or Subscribe! Current job opportunities are posted here as they become available. Unified Communications Technical Account Manager Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the...


  • Portland, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us...


  • Portland, United States eTeam Full time

    Job Description KEY TECHNOLOGIES: Cisco Unified Call Manager , Unity connection and Presence server configuration and troubleshooting , Voice Gateway /SRST configuration and troubleshooting Session Border Controller /Audio Codes configuration and troubleshooting Siemen Legacy (HiCom 300H) , VOIP(Hipath-4000) and Xpression enterprise solution SIP, MGCP and...

  • Senior Technical Reporting Accountant

    Found in: Appcast US C2 - 6 days ago


    Portland, United States Cambia Health Solutions, Inc Full time

    Senior Technical Reporting Accountant (Senior Technical Accounting Analyst)Work Remotely from Oregon, Washington, Idaho or UtahPrimary Job PurposeThis position is primarily responsible for research and review of all of the Company's technical GAAP and Statutory financial statement reporting positions. This role also is responsible to ensure all external...


  • Portland, United States Powin Corporation Full time

    Director, Technical Accounting & Financial Reporting We’re Building the Future! Ever want to do hard work that will make a REAL difference in the world? Do you want to solve some of the most difficult problems with a team of exceptional players at a company that does not believe in impossible? About Powin: Powin Energy is a leading producer of utility...


  • Portland, United States CareerBuilder Full time

    Director, Technical Accounting & Financial Reporting Were Building the Future! Ever want to do hard work that will make a REAL difference in the world? Do you want to solve some of the most difficult problems with a team of exceptional players at a company that does not believe in impossible? About Powin: Powin Energy is a leading producer of utility scale...


  • Portland, United States Transoft Solutions Full time

    Job DescriptionJob DescriptionSalary: Do you want to make a difference within the global transportation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of innovative and highly specialized software for aviation, civil infrastructure, transportation and operational professionals....


  • Portland, United States Transoft Solutions Full time

    Job DescriptionJob DescriptionSalary: Do you want to make a difference within the global transportation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of innovative and highly specialized software for aviation, civil infrastructure, transportation and operational professionals....


  • Portland, United States IES Communications Full time

    Job DescriptionJob DescriptionWe are seeking an experience Structured Cabling Project Manager.  IES offers amazing benefits, PTO, and a great work-life balance. Please apply below.Job Summary:The Project Manager is the overall manager for assigned project(s). The Project Manager ensures that all contracted work is developed, implemented, installed and...

  • Accountant

    Found in: beBee S US - 6 days ago


    Portland, United States Department Of Energy Full time

    Summary This position is located in the Technical Accounting Group (FRT), Accounting (FR) organization of Finance (F), Bonneville Power Administration (BPA). The purpose of this position is to serve as a senior accountant responsible for independently planning and conducting a variety...

  • Accountant

    Found in: beBee jobs US - 6 days ago


    Portland, Oregon, United States Department Of Energy Full time

    Summary This position is located in the Technical Accounting Group (FRT), Accounting (FR) organization of Finance (F), Bonneville Power Administration (BPA).The purpose of this position is to serve as a senior accountant responsible for independently planning and conducting a variety of complex and unique accounting activities and assignments. Duties As a...


  • Portland, United States Square Full time

    #xa 0;We are seeking an experienced Technical Project Manager to join our team. The ideal candidate will have a strong technical background, exceptional project management skills, and a deep understanding of fintech systems and applications. As a Tec Project Manager, Technical, Manager, Project Management, Project, Communications Specialist, Business...


  • Portland, United States inTulsa Full time

    InTulsa is partnering with Next Gen Tax to find candidates for this exciting role in Tulsa* Location: Tulsa, OK. This is a hybrid position for those already in Tulsa, OK or willing to relocate to Tulsa, OK** At NextGen, your “small’ business is a BIG deal. It’s passion. It's income. It's legacy. Our team of CPAs, MBAs, and attorneys is the best and...

  • Accountant

    Found in: beBee S US - 6 days ago


    Portland, United States Department Of Energy Full time

    Summary This position is located with Bonneville Power Administration, in Technical Accounting Group (FRT), Financial Reporting (FR), organization of Finance (F). A successful candidate in the Accountant position will serve as an accountant responsible for independently planning and...

  • Accountant

    Found in: beBee jobs US - 6 days ago


    Portland, Oregon, United States Department Of Energy Full time

    Summary This position is located with Bonneville Power Administration, in Technical Accounting Group (FRT), Financial Reporting (FR), organization of Finance (F).A successful candidate in the Accountant position will serve as an accountant responsible for independently planning and conducting a variety of challenging accounting activities and assignments....

  • Account Manager

    1 week ago


    Portland, United States Boise Cascade Full time

    Job Description Job Description Boise Cascade Company has been in the business of manufacturing wood products and distributing building materials for over half a century. We are one of the largest producers of engineered wood products and plywood in North America and a leading U.S. wholesale distributor of building materials. Because our business is built on...

  • Account Manager, Immunology

    Found in: Talent US C2 - 1 week ago


    Portland, United States Galderma Full time

    Description : Immunology Account Manager is responsible for achieving/exceeding Galderma portfolio sales and executing strategic objectives across high-valued (large, organized) customers within assigned customer segments (including but not limited to Dermatologists, Pharmacy, Integrated Health Networks, and professional organizations). Account...


  • Portland, United States GeoSoftware Full time

    Region Technical Manager Latin America About us GeoSoftware is a global leader in Geoscience Software and provides a comprehensive range of software solutions that support our clients to achieve their goals. Our tools help our clients to develop a better understanding of the subsurface, manage exploration and development risks and quantify reserves more...


  • Portland, United States PKI Solutions Inc Full time

    THIS IS NOT AN EASY APPLY ROLE. FOLLOW THE INSTRUCTIONS ON HOW TO APPLY. Title:TechnicalProduct Owner Position Status:Full Time Direct Supervisor:Technical Product Manager Direct Reports:No Bonus Potential:10% About PKI Solutions? At PKI Solutions, we're passionate about creating innovative solutions that help businesses achieve their security goals. Our...