Retail Customer Service Associate
3 weeks ago
Customer Service and Retail Associate
St Louis Composting, producer of STA-Certified Compost, Mulch Products and Soil Blends, is accepting applications for future consideration for a Customer Service/Retail Associate.
Position Responsibilities:
- Provide customer service to customers both in person and over the phone.
- Rotate/float to any other retail locations, depending on location. Other locations include: Belleville, IL 62223, Maryland Heights, MO 63043, St. Louis City 63147, Pacific, MO 63069, Florissant, MO 63034, Arnold, MO 63010, Troy, IL 62294, St. Peters, MO 63376.
- Respond to inbound/outbound calls and inquiries.
- Assist management with the day-to-day office and retail operations.
- Communicate with customers and vendors.
- Perform retail transactions in a professional and accurate manner.
- Handle customer requests and complaints in a professional and courteous manner.
- Answer customer questions regarding services and product knowledge.
- Maintain office supplies and basic cleaning in and around the facility and office.
- Perform computer-based tasks such as e-mails, keyboarding, and reports.
Minimum Required Skills/Experience:
- Must be able to read and understand English.
- Must be authorized to work in the United States.
- Must be willing to submit to a criminal background screening and able to successfully pass an extensive drug screening prior to hire, which includes urine, hair, and breath-alcohol testing.
- Must present a neat and well-groomed appearance.
- Must be a strong team player and exhibit excellent teamwork with co-workers.
- Must be able to work well in a high volume, fast-paced environment.
Benefits:
- Family-oriented positive culture, ideal for those looking for a long-term career
- 6 Paid Holidays
- Paid Time Off available
- $10k in Company Paid Life Insurance
- 401(k) Retirement Plan with STRONG match
- Medical, Dental and Vision offered
- Opportunity for growth
- Opportunities for overtime
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