Retail Customer Service Associate

3 weeks ago


Valley Park, United States STL Composting Full time
Job DescriptionJob Description

Customer Service and Retail Associate


St Louis Composting, producer of STA-Certified Compost, Mulch Products and Soil Blends, is accepting applications for future consideration for a Customer Service/Retail Associate.


Position Responsibilities:

  • Provide customer service to customers both in person and over the phone.
  • Rotate/float to any other retail locations, depending on location. Other locations include: Belleville, IL 62223, Maryland Heights, MO 63043, St. Louis City 63147, Pacific, MO 63069, Florissant, MO 63034, Arnold, MO 63010, Troy, IL 62294, St. Peters, MO 63376.
  • Respond to inbound/outbound calls and inquiries.
  • Assist management with the day-to-day office and retail operations.
  • Communicate with customers and vendors.
  • Perform retail transactions in a professional and accurate manner.
  • Handle customer requests and complaints in a professional and courteous manner.
  • Answer customer questions regarding services and product knowledge.
  • Maintain office supplies and basic cleaning in and around the facility and office.
  • Perform computer-based tasks such as e-mails, keyboarding, and reports.

Minimum Required Skills/Experience:

  • Must be able to read and understand English.
  • Must be authorized to work in the United States.
  • Must be willing to submit to a criminal background screening and able to successfully pass an extensive drug screening prior to hire, which includes urine, hair, and breath-alcohol testing.
  • Must present a neat and well-groomed appearance.
  • Must be a strong team player and exhibit excellent teamwork with co-workers.
  • Must be able to work well in a high volume, fast-paced environment.

Benefits:

  • Family-oriented positive culture, ideal for those looking for a long-term career
  • 6 Paid Holidays
  • Paid Time Off available
  • $10k in Company Paid Life Insurance
  • 401(k) Retirement Plan with STRONG match
  • Medical, Dental and Vision offered
  • Opportunity for growth
  • Opportunities for overtime


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