Patient Care and Treatment Coordinator

1 month ago

Phoenix, United States Transitions Counseling and Consulting Full time
Job DescriptionJob Description

Our nationally accredited team is currently seeking a treatment coordinator to provide administrative support and care collaboration to current and future clients and their families

Our Mission: At Transitions Counseling and Consulting, we provide accessible, skilled mental health services for children, teenagers, and adults at convenient locations throughout Arizona. Our mission is to provide safe, high-quality mental health services in an ethical environment that embraces diversity and to train the next generation of therapists to also do so competently and confidently. We strive to be an organization that others enthusiastically recommend to their friends, families, and colleagues – whether for treatment, training, or a career – based on our empathy, technical skill, and the support we give to one another and all those we serve.

Flexible compensation options:

  • Hourly employee (benefits included) at $17.00 - $19.00 per hour
  • Contracted (benefits not included) at $22+ per hour

What we provide:

We focus on taking great care of our team so they can focus on taking great care of our clients We offer the following benefits for full-time employees:

  • Flexible scheduling options
  • Flexible compensation options available to match your needs
  • Generous 180+ hours off first year including PTO, sick time, holidays, and birthday
  • Full benefits including BCBS medical plans (multiple PPO and Alliance Network options), dental, and vision
  • BCBS medical plans include free access to their telehealth platform for convenient medical and mental health visits
  • Health savings account (HSA)
  • Dependent care flexible spending account (DC-FSA)
  • Free access to health and wellness platform Sharecare
  • Advancement and specific focus opportunities
  • Excellent team culture and clinical support
  • Robust and experienced back office support

What you'll do at work:

  • Meet with clients and their families in person and via secure platforms to schedule first appointments and review and establish financial agreements
  • Answer client questions about treatment options, accounts, and balances
  • Communicate with a variety of other healthcare partners (healthcare providers, hospitals, insurance representatives) to coordinate seamless referrals for treatment
  • Track and follow-up on incomplete documents and financial agreements by phone, email, and secure text messaging
  • Track and follow-up on client attendance and absence from group-based services
  • Contact insurance plans and perform eligibility verifications and authorizations for care

Qualifications include:

  • Minimum: High school graduate or equivalent
  • Experience in a healthcare or behavioral health setting preferred
  • Experience working with an electronic healthcare record (EHR) preferred
  • Strong basic computing skills with Microsoft Office programs (Word, Excel)
  • Must have excellent organizational skills, ability to work well with frequent interruptions, and ability to communicate with a variety of others in a manner that is direct, clear, courteous, and tactful in person, by phone, and by email
  • Provide current level one fingerprint clearance card issued by the Arizona Department of Public Safety and renew as applicable.
  • Continuously maintain active Cardiopulmonary Resuscitation (CPR) certification.

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