Hotel Front Desk Agent

1 month ago


Pleasant Hill, United States Hyatt House Pleasant Hill Full time
Job DescriptionJob Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today

Compensation:

$18 - $18.50 hourly

Responsibilities:
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Mitigate customer complaints as needed
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
Qualifications:
  • 1+ year of hotel industry experience or related job preferred
  • Well-versed in taking telephone calls and handling stressful situations
  • Must have graduated high school, received a GED or equivalent
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
About Company

Retreat to Northern California at Hyatt House Pleasant Hill, a centrally located all-suite hotel in the East Bay. Enjoy free parking, Wi-Fi, pool access, and an omelet bar breakfast, just a ten-minute drive from Heather Farms Park, Walnut Creek, and Concord.



  • Pleasant Hill, United States Hyatt House Pleasant Hill Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...

  • Hotel Front Desk Agent

    2 months ago


    Rocky Hill, United States Arbor Lodging Management Full time

    ** Hotel Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** MARRI001775 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott,...

  • Front Desk Agent

    3 months ago


    Rocky Hill, United States Arbor Lodging Management Full time

    ** Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** FRONT01197 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton,...

  • Front Desk Agent

    2 months ago


    Morgan Hill, United States Excel Hotel Group Full time

    Job SummaryThe Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities Welcomes...

  • Front Desk Agent

    3 months ago


    Mount Pleasant, United States Shri Asapuri LLCDBA Quality Inn LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from...


  • Rocky Hill, United States Arbor Lodging Management Full time

    ** Marriott Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** MARRI002080 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott,...

  • Front Desk Agent

    3 months ago


    Rock Hill, United States Hilton Garden Inn Rock Hill Full time

    Raines Co. - Hilton Garden Inn Rock Hill, SC * If you do not have consistent work history (a different position every month) please do not apply, we review this information. We do reference checks. * If you have challenges with transportation or challenges that will prevent you from being on time and able to meet the schedule requirements, please don't...

  • Front Desk Agent

    3 months ago


    Rock Hill, United States Hilton Garden Inn Rock Hill Full time

    Job DescriptionJob DescriptionRaines Co. - Hilton Garden Inn Rock Hill, SC* If you do not have consistent work history (a different position every month) please do not apply, we review this information. We do reference checks. * If you have challenges with transportation or challenges that will prevent you from being on time and able to meet the schedule...


  • Chapel Hill, United States Hyatt Place Chapel Hill Full time

    Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...

  • Front Desk Agent

    3 months ago


    Mount Pleasant, United States Hyatt House Mt Pleasant Midtown Full time

    Job DescriptionJob DescriptionThe growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our...

  • Front Desk Associate

    3 months ago


    Mount Pleasant, United States Hotel Indigo Mount Pleasant Full time

    DescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...


  • Cedar Hill, United States Comfort Inn & Suites Cedar Hill Full time

    We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love...


  • Cedar Hill, United States Comfort Inn & Suites Cedar Hill Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...

  • Front Desk Agent

    4 weeks ago


    Rock Hill, United States Primo Investments LLC Full time

    Job DescriptionJob DescriptionThis position is responsible for operating the hotel’s front desk systems for PBX, reservations, and check-in/check-out in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security. This position is the manager of the hotel at any time the General Manager, Assistant General Manager...

  • Front Desk Agent

    2 months ago


    Drexel Hill, United States Rocking Chair Hospitality Management LLC Full time

    Job DescriptionJob DescriptionFairfield Inn Philadelphia Broomall Newtown Square is currently seeking a detailed, highly motivated individual with open availability to support the needs of the front desk department.Potential Career PathFront Desk Manager - Director of Operations - General ManagerEssential Job FunctionsTo assist guests efficiently,...


  • Chapel Hill, United States Hyatt Place Chapel Hill Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...

  • Front Desk Agent

    4 weeks ago


    Cherry Hill, United States Residence Inn Cherry Hill Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    1 month ago


    Morgan Hill, United States Courtyard Morgan Hill Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk

    2 weeks ago


    Mount Pleasant, United States Lodgco Hospitality Part time $13 - $14

    Job DescriptionJob DescriptionJoin Our Team Today! The Courtyard by Marriott, situated on CMU’s campus, is seeking experienced Front Desk Agents to assist with hotel guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!JOB SUMMARY: Responsible for serving guests at the front...

  • Front Desk

    3 months ago


    Mount Pleasant, United States Lodgco Hospitality Full time

    Job DescriptionJob DescriptionJoin Our Team Today! Lodgco Hospitality is looking for part-time front desk agents to assist with guest service operations at the Mt. Pleasant Hampton Inn. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!WHO WE ARE Lodgco Hospitality, LLC is a multi-brand, hospitality...