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Pool Repair Technician
3 months ago
National Pool Partners (NPP) is a family of companies with a mission to elevate the pool service industry and make pool ownership enjoyable. We are Pool Technicians who display the following characteristics that align with our core values:
- Positive
- Passion for serving others and delivering results
- Self-starter
- Reliable and looking to grow in a fast-paced business
As a member of the team, you will enjoy:
- Working for a dynamic company with a people-first culture
- Medical benefits including company-paid dental
- 401k with Company match
Compensation – Paid weekly - $22 to 26 per hour with the potential for additional commission structure based on predetermined qualifying sales made in the field.
As a Pool Repair Technician, your primary responsibilities include, but are not limited to:
- Install and repair pumps, filters, heaters, and automation systems.
- Complete daily records of work performed.
- Work with office staff to ensure a high degree of accuracy concerning accounting and billing.
- Explain needs to customers and get approval for any repairs needed.
- Perform all duties with a safety-first mindset.
- Manage customer care issues and complaints.
Qualifications:
- Must have a minimum of 1 year experience as a Pool Repair Technician.
- Must have a valid driver's license, and a clean driving record.
- Experience with sales and upselling.
- Strong understanding of pool chemistry and the ability to explain it to the client.
- Knowledge of pool plumbing and electrical wiring for pool/spa heaters and heat/cool pumps with the ability to troubleshoot repairs.
- High degree of mechanical aptitude and knowledge of pool operation systems.
- Familiarity with the different manufacturers/brands of equipment.
- Share knowledge and insight with customers in a tactful, respectful manner while presenting a professional image.
- Dedicated to meeting deadlines, possess strong customer service skills, excellent verbal, and written communication skills, as well as effective organizational skills.
Equal Employment Opportunity Employer
National Pool Partners, Inc. respects, embraces, and celebrates diversity in its employees. National Pool Partners does not discriminate on the basis of race, religion, gender, sexual orientation, gender identity, color, age, protected veteran status, national or ethnic origin, the presence of any sensory, mental, or physical disability, or any other status protected by applicable law. National Pool Partners believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.