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Mitigation Crew Chief

4 months ago

Raleigh, United States SERVPRO of Ardnos, Inc.GISIB, Inc. Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Summary
The Mitigation Crew Chief is responsible for leading a team of Mitigation Technicians to successfully execute disaster restoration projects. This position requires strong leadership, technical expertise, safety awareness, and a focus on customer satisfaction.

Key Responsibilities:


  • Project Management: Assess damage, develop mitigation plans, order necessary materials, assign tasks, and oversee project schedules to ensure timely completion.
  • Team Leadership: Guide and motivate Mitigation Technicians, provide training and coaching, and address performance issues.
  • Quality Control: Ensure all work adheres to industry standards, company protocols, and safety regulations. Inspect job sites for proper execution.
  • Customer Communication: Serve as a point of contact for clients, providing clear updates, managing expectations, and resolving concerns.
  • Documentation: Complete detailed job reports, including damage assessments, photos, moisture readings, and work summaries.
  • Safety Compliance: Promote and enforce a safe work environment, ensure the use of PPE, and conduct safety briefings.
  • Equipment Management: Maintain inventory of equipment and supplies, schedule maintenance, and oversee proper tool and equipment use.
  • Training and Development: Stay updated on industry standards, attend relevant training, and identify training needs for crew members.
Qualifications:


  • High school diploma or equivalent.
  • 3+ years of experience in the restoration industry, with previous leadership experience preferred.
  • Proven technical expertise in water damage restoration, mold remediation, and fire/smoke cleanup.
  • Valid driver's license
  • Strong organizational and time management skills.
  • Ability to work under pressure and prioritize tasks in high-stress environments.
  • Excellent communication skills, both verbal and written.
  • Problem-solving and decision-making abilities.
Desired Certifications:
  • IICRC Water Restoration Technician (WRT)
  • IICRC Applied Structural Drying Technician (ASD)
  • IICRC Applied Microbial Remediation Technician (AMRT)
  • OSHA safety certifications
Compensation and Benefits:
  • Competitive salary commensurate with experience.
  • Benefits package (may include medical, dental, vision, 401k, paid time off, company vehicle).
  • Opportunities for growth and advancement within the company.